BengaliMatrimony User Reviews

Top reviews

Can’t seem to register

I’ve tried registering. I chose the country code which is UK but it’s not accepting my number I tried with the 0 and without but still not able to register!! It says enter valid mobile number. My number is valid.

Response from developer

Hello, thanks for sharing your views with us. We try to bring in the best in class experience to our customers by providing a plethora of premium benefits at a nominal cost. We do have some special offers. Feel free to contact us at ios@matrimony.com for good deals. Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).

Worst

Worst!

Response from developer

Hello Smritisaha, We are disappointed that we did not live up to your expectations. To rectify this we would need more details of your experience. Please write to us at ios@matrimony.com. Regards, Team BharatMatrimony

Worst service ever.

What you give preference and options you get is totally opposite. They will ask you to pay and later when you pay, they will ask you to go for assisted services to get good profiles. If we don't see profiles in normal package when we pay, how can we trust for the assisted profile packages. I would not recommend people to pay and use their services. Its the same as unpaid membership. Not at all satisfied. Even the customer service representative are very rude and hang up the call in the middle of the conversation
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Response from developer

Hello! Sorry for the inconvenience caused. The matches you receive are based on the partner preference set by you on the profile. Pls do review the criteria to receive exact matches. With regards to executive hang upon on you please share his mobile number and name of the executive to check and take necessary action. Do share your profile ID details to ios@matrimony.com to help you further. Regards, Team BharatMatrimony

Stop calling

I hate when your customer care calls at random hours
We will contact if we want
We don’t want to you call us for feed backs

Not the worth

When u are unpaid customers the officials will be literally after u with calls and messages.Once you pay they don’t do what is promised.Its just a money minting business.Horrible customer service.
Think before you pay.
Thanks

Horrible customer care

Horrible customer care, I tried calling customer care from USA and described the problem. The lady was super rude and didn’t understand the problem and disconnected. The problem was simple as I was not able to edit profile. After this experience I am just deleting the profile and uninstalling the app.
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Bengali Matrimony is great

It’s a great way to search

Poorly developed

0 stars for user experience and functionality. Not a reliable app.

App doing business lamely without anything for their clients

Horrible search methodology, never found a suitable match since last year despite loading bulky rupees.
The app team never ever feel to take feedback from their clients about scope of improvements.

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