Complete Scam - Waste of Time and Money
When I tried to cancel and get a refund, I was told there was no cancellation policy, something I was never informed of beforehand. They assured me that my consultant would be updated and that they'd escalate the process, but nothing changed. I spent weeks following up, but all I got were delays and excuses. My time and money were completely wasted.
Names of the consultants assigned to me were Deepak and Nikhil, who did nothing to improve the situation. I ended up getting better responses with a basic subscription.
Do not waste your time or money with VIP Shaadi!
Response from developer
We are sorry to hear that your experience was less than stellar. Please reach out to us at app.help@shaadi.com with your profile details. Our team that is specifically tasked with responding to the concern of VIP Shaadi members will look into this on priority.