iSolarCloud User Reviews

iSolarCloud
iSolarCloud
Sungrow Power Supply Co., Ltd.

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  • UI Upgrade

    With the UI upgrade, it’s Much easier to understand the solar energy being generated and the energy being consumed from the grid. The menu systems have also had a face lift which is fantastic. I think the firmware update requires better filtering, alerts and scheduling. Example, when you download the firmware you already need to know the model number. It would be great to have it auto select or have an option to. Notifications for new firmware would be welcome and a time to schedule the firmware (like at night)
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  • Great to monitor solar production

    I agree with another review that this is an app "written by engineers for engineers". It's not a user friendly app, but one for the power-user to see some of the more detailed stats from the inverter.

    I have a Tesla Powerwall which provides all the user friendly summary data I need. I use iSolarCloud exclusively to see the current generated on each of the 3 independent strings coming into the inverter. The chart is great, I can see how much each roof face is generating throughout the day, and it works perfectly for me for that purpose.
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  • Unable to Configure Tariff in Australia

    I have just had solar panels installed. I am enjoying the app and especially like the overview tab which is intuitive and easy to understand. Straight away we have been able to make changes to our consumption which will save us even more money, such as setting the hot water timer to heat during the day instead of overnight where we would have been paying from the grid instead of using the solar power.
    My one disappointment is that I cannot accurately configure the tariff. I am in Australia and although there is option to choose AUD, the app does not have enough fields to enter the tariffs required. I can enter the feed in tariff ok, however for the consumption tariff my energy company has different rates for Monday to Fridays, Public Holidays and weekends but there is nowhere to enter this. Also there is nowhere to put the daily charge. If the developers could update this, it would be a great app
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  • Good App to monitor the Solar System

    Bidirectional system output monitoring should be given to all users whether they have smart meters installed or not. Mostly other inverters have this feature by default.
  • Farcical

    As I look through the reviews - it’s the same story repeated over and over. In fact it’s the same when in contact with any of the sungrow technicians or engineers from australia. Horrendous support - in fact borderline non existent. I’m almost certain this operation is managed by children. Unfortunately a great product let down by poor user interface with what appears to be zero development in the year I’ve own it. No effort appears to have been made to improve issues in the time(approx 1yr) I’ve been a user. Considering the exorbitant costs of installing a solar and battery - as a customer, This app which is supposed to help compute pay back period (amongst other things, which are also inadequately programmed) does not even have a field for daily supply charge. If you’re looking for a well designed and supported app that displays system performance consistently and accurately then avoid this software like the plague. A real shame to be honest.
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  • Does the job, but not user-friendly

    There’s lots going on in this app, if you patiently dig around. But, it’s not at all user friendly and there are no guides to help you work out what’s going on, beyond random (i) bubbles that don’t actually help! Like others, I also find the main system schematic impossible to read: the text is too small, the colour contrast of orange on white too low - the state of charge on the battery is literally illegible to the naked eye (my workaround - screen capture the image and zoom in!).
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  • Seems fit for purpose to me!

    From what I see the main application for this type of app is to monitor your solar production vs household consumption and indicate grid feed in. People seem to be focused on the feed-in numbers which to me is totally irrelevant when I pay .30c per kw/h from the grid and only get 0.06c per kw/h feed-in tariff.
    Use the app to best use the solar power generated on your home and forget the graph delays.
    I actually got very well known monitoring app as I was advised this was far better (they offer a 30day free trial for certain inverters) - I found it to be not so and deleted it and went back to isolarcloud after 1 day.
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  • Appalling support

    The app is actually better than many have indicated and it has been improved. However, as the purpose of the app (and/or web interface) is to essentially to track production, consumption and provide alerts when any of these fail they should be dealt with as a matter of priority. My app first stopped alerting me altogether, now has wiped all historical alerts, and doesn’t display total yield or usage during the day. I have rung and logged a case as well as leaving feedback twice through the app with no reply on any for over a month. I have also proactively uninstalled and reinstalled to no avail. If this also fails to get their attention then you have to question buying their product.
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  • Annoyed

    Things were going ok, then a few days ago you updated the app and changed the colours. Now it’s glitchy as anything and doesn’t really work. It shows me Load but no graph data. I also logged out on one of my devices and now when I log in nothing will work
  • Noob first impression

    Just had my new solar + battery installed yesterday. First thing that strikes me is that there only seems like there is one place where the charge level of the battery is displayed, which is in the graphic and the text is too small to read. The graph with Grid, PV, Battery, load is interesting, would be good to be able to see them separately too. Overall seems to show lots of info, which will make more sense when I have more data. Good work!
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