App needs updated
Obviously I’m a dispatcher if I have this app. That being said there’s a lot to be desired in this app versus the web version. You cannot dispatch calls from this app. All you can do is see the calls and what driver got disptached automatically in the system. Once you open a call to look at the details, if the note is long, you cannot read the whole thing. You cannot tap it and it open to see the entirety of the note. You cannot pull up th history of calls. There’s just a lot to be desired especially considering the driver app works much better than this one. As an employee at a garage, I move in and out of the office in order to provide service to our walk in customers seeking any service we provide. In the time of technology that we live in, this app should be much better. Perhaps I’d like to work remote and don’t have a desktop or laptop and only have my phone, working remote is impossible.
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