Google Arts & Culture User Reviews

Reviews Summary

Top reviews

Hmmm ok.... but.

I mean as an app it’s great and does exactly what it tells you on the tin, there are lots of categories and paintings to explore the knowledge behind :)
Too bad it doesn’t have the facial recognition feature (I believe EU law has something to do with it but the U.K. is leaving soooooo) which is the reason it is t rated higher...
Any news as to whether or not we’ll get this feature soon? I really want to try it
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Slightly Disappointed But Otherwise An Amazing App

On one hand I am slightly disappointed that I am not able to use the selfie feature in the state that I live in. However, this app has caught my attention for a few weeks now because it’s amazing options for viewing art. It allows me to go into a 360° environment and be able to look around at the artwork. I really enjoy using this app and I hope that someday in the near future they will be able to install the portrait comparison in the areas that it has restricted.
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Selfie restrictions for some states are state law, NOT Google

The reason some states (like Illinois and Texas) can’t use the selfie feature is because those states do not allow the collection of biometric data needed to implement the selfie feature. Don’t blame Google (it’s not some plot against middle America like some are suggesting)...just write your state legislators and get them to exempt apps like this if or (ahem) Google the work around (hint Forbes mentions it).
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Nice, but....

I’m sick of companies limiting their most interesting features to only those in the US. Until they can roll out apps with feature parity, they deserve lower user ratings.

Missing features in U.K.

There’s a big advertising push for this app because of the self portrait feature. However it isn’t available in the U.K. for some reason. Just wasted 20 mins looking for it so I’m done with this now. Even if the function is later added. Sorry google - that’s just how things go. Be sure to make sure your features are available to all before engaging in marketing. Cheers!
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Location Restriction

Echoing what many have said about the location restriction on the selfie feature. I can understand Google didn’t expect the selfie feature to go viral and were thus unprepared. However, the limited access was not clearly communicated and the fact that it seems the coastal cities got access and middle America did not seems misguided. Overall, like the way the app allows you to interact with art and exposes you to art you’re not familiar with. The UI and overall experience seems on par with Google’s other great products. One last point of feedback would be to incorporate even smaller art institutions. I live in Chicago and the many diverse art institutions of the city are not well represented.
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Needs a lot of work

Excellent app in theory however the programming needs a lot of work. Very poor in app functionality such as moving smoothly between images and back to previous menu pages, landscape view is off, when zooming into images you are then unable to continue scrolling to next image without first returning to previous page. Also, many artist pieces are missing. I scrolled through all of the Surrealism pieces looking for Salvador Dali and did not find a single piece by him. Then when I go to Dali’s page on your app, there are barely any of most famous pieces. That is the case for many artists offered on this app. Another example would be Hieronymous Bosch. If these things were all corrected, you would have an excellent app and I will happily change my rating.
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A gimmick that could have been something great

This app could have been so much more. Google really jumped the gun and let an app that could have been an amazing resource be a social media Gimmick. First launching this app with geographic blocks was a mistake they should have waited for it to be truly ready. The fact that I can search names of master artist and it comes up missing is sad being google a search power house and last not having the experiments imbedded and launching you off the app is just being lazy. Again this app could be great but right now is a viral gimmick!!!
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Compare your selfies to famous works of art

Yeah do disappointing. The app went viral basically but I can’t access it cause of my location? You wasted my time! Why would you do that? I live in a Chicago suburb called Lisle. I’ll give you the benefit of the doubt and maybe I’m just not finding it??? So please Google show me where to find it... “compare your selfies to famous works of art”. I downloaded your app...Arts and Culture” and wasted lots of time trying to find it. And if I can’t access from my location... then I think that’s a shame!
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Chicago restricted?

In general, this app is pretty cool and the information is quite interesting.

My only issue is that I cannot do this portrait/selfie search ("first-world" problem, I know) and I understand that it's restricted in some areas. I cannot find a list of where this feature is restricted, but I live in Chicago and it is not available.

Just to make sure, I searched for possible (troubleshooting) strategies just to verify that this feature should be available in this city and haven't found anything other than review comments.
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