JBL Headphones User Reviews

JBL Headphones
JBL Headphones
Harman International Industries

Reviews Summary

Top reviews

Allow adjusting for the sound of touch

Fantastic app I like how much u can adjust the equalizer and all the different settings it works great. Just should also allow to adjust the volume when you use the touch features they’re pretty quite. I have to really focus for when I activate Siri it’s a lil noise and really not noticeable. Same thing for when I’m listening to music and want to skip a track I can barely hear the first and second tap sometimes I press it three times trying to activate it cuz I can’t hear it. That’s a bout it tho it’s a great app and very functional.
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Mike Pelech

I lost my Apple air pods and didn’t want to pay out another £120 so I looked around and found these beauty’s for £50. I was that impressed with them I bought a second pair for the car. The best thing about them is that you can custom the sound to your liking.

Noisy phone calls

These are great for listening to music but as soon as you answer a phone call the Noice Cancelling switches off and you are flooded with ambient sounds making it almost impossible to hear the person on the phone.
I’ve tried to switch the noice cancelling back on from the phone app, from the case, and the ear buds: Nothing makes a difference so I can only assume this is a software bug and an JBL will provide an update soon.
If they fix it, I will change my rating to five stars.
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AMAZING! 🤩

These headphones are amazing!
Not only are they a reasonable price but the quality is amazing! Coming in a few colours these can be great for anyone. They offer hand free calls, being able to connect the headphones to more than one device and are soundproof.

This app is an easy way to work out what percentage your headphones are at, change the trempo and speed of what comes out of the headphones and other stuff.✨

Hope this helped!😜🎶🎧
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Terrible

I wanted to use the app on my JBL quantum 360X for Xbox but the app only supports the basic 360 or the 360P for PlayStation. It isn’t fair how PlayStation users get to use the app for their 360P but Xbox users can’t use it for their 360X (also there the exact same headphone but 360X is green and black while 360P is white, blue and black) the 360X even have Bluetooth but won’t show up in the app. I’ve bought from JBL in the past and the products that I have all have apps (aka. JBL Connect for my flip 6 and charge 4) except these headphones that do have an app but don’t support the headphones when THEY ARE THE EXACT SAME MODEL
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Can not turn off assisstance and auto stop video play all the time

The headphones have a sensor in the left cup that activates the assistant. (Google Assistant/Alexa/native) There is no option to turn it off or to unclick them in the JBL app. It constantly prompts a message to turn on the assistant when you try to use it in bed or something and it pauses your video. I noticed in YT videos of other models there is an option to switch it off but this one doesn't. I stop my video all the time! What a nuisance
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Nice sound bad charging

The sounds quality is good. The noise canceling is mostly due to the rubber tips forming a seal in your ear canal. The added electronic noise canceling is relatively minor. If you use these on a plane or bus, they perform well. If you are in a windy environment they are not better than any other headset. There is a lot of turbulence that is not at all canceled out. I did use them on a plane before and they were great in that setting.
I am a jogger and perhaps the constant grime of sweat coats or corrodes the little charging plates on the air buds. They are almost impossible to charge. I’ve cleaned the inside of the case as well as the air buds with alcohol (recommended on JBL troubleshooting page) and that does help. These charging issues started less than one year after having this product. I’m now going on the second year and only one of the can be charged, but only sometimes. I’ve also noticed that when the phone app says it is 80% charged, that only amounts to about 15 minutes of battery life. I’ve been too lazy but will finally buy a different product soon to replace these. Overall as a jogger I’m disappointed in this product.
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Help me if you can

I’ve had these headphones for adges but when I found out there was a app I downloaded it straight away but for some reason it wouldn’t let me connect then so if anyone could help please do

Can’t even open it up

I downloaded this for my new earbuds, and I’ve been waiting forever to download. No matter how long I wait, it won’t budge. I had to use third party apps to access settings.

Can not turn off assisstance and auto stop video play all the time

The headphones have a sensor in the left cup that activates the assistant. (Google Assistant/Alexa/native) There is no option to turn it off or to unclick them in the JBL app. It constantly prompts a message to turn on the assistant when you try to use it in bed or something and it pauses your video. I noticed in YT videos of other models there is an option to switch it off but this one doesn't.
My english is not good so I took this script from reddit and it describe perfectly my endurance for this product.
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