Leave a Review Alliance Transformer
Frustrating.
Doesn’t matter the device you use or how close you are. Trying to connect to the timer via Bluetooth is soooo infuriating. I have held my phone right up to the transformer and the other Alliance timer I have I have and it won’t find it. The one out of 15 times it will connect, It’ll often times crash and then you have to start over. I have a cheap Amazon sprinkler timer that uses WiFi and it connects quickly and easily. Way better than these really expensive timers you sell.
You get two stars only because the program functionally is nice and works well. But it’s almost impossible to turn it on manually.Show lessgarbage and i hate jt
Worst Ever
This was part of my landscaping when I had asked for lighting. If I would have known how bad this was I would never have gotten it!! Way too expensive for a product that does not work!!Angel 0f Music84
Annoying
Cannot agree more with the 1 star reviews. It is just random and luck if the app connects to the transformer. Super annoying if the app is most of the time offline!Jowo11
Garbage
If your contractor suggested this product, you got hoodwinked. The app will inevitably stop working and you’ll lose control of your lights. Mine didn’t even come with a physical on/off switch, so I have no way to turn my lights on. Avoid at all costs.HeLikesItHeLikesItNot
Recent app update resulting in no connection
Since the April 2023 app update my phone, my partners phone and our electrician phone has not been able to connect. This system is terrible and doesn’t offer any manual on/off switch. Very disappointed especially for the costZnallik
Failed product
The latest app version update resulted in complete loss of transformer communications. Have had this product for many years with occasional problems, but until now always able to re-establish functionality. Tried everything this time: repower, reset, reinstall… no help. Contacted the installer and told him I want it replaced with a different brand. I highly recommend against the manufacturer and the application.Show lessspstods
Cannot Connect: Update
I’m revising my previous rating to reflect a realization.
Compared with the previous app, you now have to “pull down” on the screen after opening the app to initiate a connection. This is fine but the old app did not require this (it connected to nearby transformers immediately without user action) and there is no indication in the new app that you need to do this.
It would be worth adding something indicting that you need to pull down to connect. Otherwise the app works fine.Show lessDuc851
Terrible product
I’m on my third transformer as the app crashes when attempting to get into the programs settings to change from dusk till dawn to dusk till midnight. Now tue fault light is on with no rhyme or reason as to why. Their support is terrible “power off, reinstall the app” is all they offer. Did I mention you need to go through your authorized reseller/contractor for any warranty replacements? My contractor went out of business, probably from installing products like these. ALLIANCE, IMPROVE THIS OR CLOSE DOWN YOUR BUSINESS.Show lessDanthrax5000
Awful
Do not use this system if
It was given to you for free. The connection is
Poor, there is no support. The app does not allow you to turn on and off. It only will
Allow the preset program. Lose power and
It requires a full reset.
If I could rate lower I would. Throwing this in the trash and buying another system. Had for a
MonthShow lesswdgvdndindkd
Do not buy this product
Every time I have to muck with this transformer I realize how poorly designed the system is. The app barely connects unless you are crouched down next to the transformer and even then it is hard to navigate and make changes. You figure with all the one star reviews, Lester would want to update and fix the app but obviously there is no pride in their product. I’m having my landscaper trash these transformers and get decent ones from a different company.Show lessPoopty peupty pantss
