Useless now
After this latest update the app is completely broken. I can’t click on invoices, open up documents coming from lawyer. I can’t anything with it
So much potential, such bad follow through
This software has great potential, but it seems they have tried to do too much, too quickly. I moved over from Daylite because of Daylite’s lack of a built-in timer for billable hour work. PracticePanther promises they can import important data from your previous case management software, but they do not follow through very well. Most of my tasks and notes were not brought over, and many of them were mislabeled. I have had to spend over $1000 on freelance workers fixing PracticePanther’s problems since they “completed” my import.
I have only been using the software for about 3 weeks. Now the sales guy who promised me that he would always return my emails promptly and address my concerns swiftly is not replying to me anymore. Additionally, I have sent them a file that I had to spend hours configuring myself for them to upload. It has now been over 12 hours since I sent the file, and it has not been uploaded. Their techs are not answering my texts either.
I am so very disappointed in this company and app. I have now wasted two weeks trying to get this awful, buggy, incomplete software up and running at my office, and I will now have to switch back to Daylite. I can’t keep burning through thousands of dollars of billable time trying to work around all the problems with PracticePanther.
Oh, last tidbit. The calendar syncing that is promised to work with Google calendar just randomly stops working. I missed an appointment yesterday because their calendar sync stopped working.
My advice: go with Daylite
I have only been using the software for about 3 weeks. Now the sales guy who promised me that he would always return my emails promptly and address my concerns swiftly is not replying to me anymore. Additionally, I have sent them a file that I had to spend hours configuring myself for them to upload. It has now been over 12 hours since I sent the file, and it has not been uploaded. Their techs are not answering my texts either.
I am so very disappointed in this company and app. I have now wasted two weeks trying to get this awful, buggy, incomplete software up and running at my office, and I will now have to switch back to Daylite. I can’t keep burning through thousands of dollars of billable time trying to work around all the problems with PracticePanther.
Oh, last tidbit. The calendar syncing that is promised to work with Google calendar just randomly stops working. I missed an appointment yesterday because their calendar sync stopped working.
My advice: go with Daylite
Show less
Too many bugs!
Will not sync calendar with Microsoft Exchange. Their tech team has been working on fixing this issue for WEEKS! They have a great concept, however, their software is not ready for primetime yet. Going back to FileMaker.
Does not work
Most functions using the drop-down menu are unresponsive on my phone.
Equally impressive and useful as it on computer
Mobile App. provides the ability to access and maintain all my client accounts while I'm on the go as seamlessly as if I were sitting at the office.
Does it get any better than this?? :)
This app is by far THE BEST. I save so much time with it and literally cannot run my firm without it. Absolutely love it and RECOMMEND IT TO EVERYONE! You guys rock!!
It’s about time!!
It’s a very nice iOS version of their site which looks and functions the exact same way as we’re already used to, which makes us not have to learn how to use another program – always a plus. Wish I could’ve seen the client portal in this version, but they said it would be coming in the next two weeks, so for that reason, I still give it 5 stars.
Show less
Nice One
Where do I begin with these guys?! They’re just absolute rock-stars. It’s time someone stepped up to make an all in one friendly software that puts everyone else to shame. I was a user of two other companies that became clunky, stale, and never updated their software, until I met the panther team at an aba show in Chicago. I was immediately blown away by the number of updates they were pumping out week over week, and I was hopeful yet skeptical, waiting for it to stop…but it never did. Fast forward almost 8 months later and theyre still on a roll. I tried investing but looks like I made it too late. You guys are awesome, im a fan for life, keep on the same path and you will continue to be very successful. All the best.
Show less
Good job!
Does what it’s supposed to. Good job team, we’ve been waiting for this long enough, happy to see it finally made it to the top of your list.
Excellent Software
Excellent software and support, and finally an iPhone app!! Havent tested it on my ipad yet but I was told it works just as well.
