Leave a Review Cloud QR Generator
BEWARE!!!!! Lost all of my QR codes
I am a teacher and I used this app last year to record all of my classroom read aloud books. I created QR codes so I could use the books for my listening center. Of course I did not use the app for the last 2-3 months due to school being out. When I opened it up recently, all of my QR codes were gone. When I tried to scan one of the QR codes in one of the books, it stated that it didn’t exist. So all that time I spent voice recording hundreds of books, putting the QR codes in a power point, labeling each QR code, printing them out, and attaching them to each and every book was a total waste of time. I now have to do them all over again. Not to mention I had to pay for it!!!! I will definitely be finding a new app to use!!
For the record, how could the account have been inactive for over a year if I’ve barely had the subscription a year. And obviously I didn’t delete the account or I wouldn’t have continued to be charged a monthly fee, unless you all continue to charge customers who cancel their subscription! So neither of your suggested scenarios work!!Show lesssirRoni
Developer Response
To be clear, the account can be removed in two ways: After 1 year of inactivity due to GDPR rules, or manually by deleting the account yourself. Every sign points towards one of these two things happened to you. If this was a bug and a common problem, I'm pretty sure this review section would be filled reports saying things disappeared and my inbox would be filled with angry customers. This is the only time in Cloud QR's existence anyone claimed this. Other can decide for themselves if this is user error, or a serious bug. I also helped you with how you can apply for a refund from Apple, even though it seems likely you could get that after using it for over a year. You also got angry with me for taking a couple of hours to answer your angry email - on a Sunday, with time zone differences between US and Sweden. I hope you find another app you like better.BEWARE!!!!! Lost all of my QR codes
I am a teacher and I used this app last year to record all of my classroom read aloud books. I created QR codes so I could use the books for my listening center. Of course I did not use the app for the last 2-3 months due to school being out. When I opened it up recently, all of my QR codes were gone. When I tried to scan one of the QR codes in one of the books, it stated that it didn’t exist. So all that time I spent voice recording hundreds of books, putting the QR codes in a power point, labeling each QR code, printing them out, and attaching them to each and every book was a total waste of time. I now have to do them all over again. Not to mention I had to pay for it!!!! I will definitely be finding a new app to use!!Show lessDeveloper Response
To be clear, the account can be removed in two ways: After 1 year of inactivity due to GDPR rules, or manually by deleting the account yourself. Every sign points towards one of these two things happened to you. If this was a bug and a common problem, I'm pretty sure this review section would be filled reports saying things disappeared and my inbox would be filled with angry customers. This is the only time in Cloud QR's existence anyone claimed this. Other can decide for themselves if this is user error, or a serious bug. I also helped you with how you can apply for a refund from Apple, even though it seems likely you could get that after using it for over a year. You also got angry with me for taking a couple of hours to answer your angry email - on a Sunday, with time zone differences between US and Sweden. I hope you find another app you like better.So much potential
This app could be amazing. But it has a slow clunky interface. You can’t use QR codes and re-allocate them, have to regenerate each time. It struggles to upload photos and videos….Aeromon
Developer Response
Please contact support instead. Not sure what you mean by re-allocate, but if you mean to edit an existing code and change content but keep the QR code image, you can. Slowness might be that servers literally are located on the other side of the globe from Australia. This is the first time I’ve heard comments about performance.