Nice idea, doesn’t work well
4 times out of 10 a door won’t work at all, slow latency to connect, relies on phone’s service connection (terrible in elevators, stairwells, enclosed corridors). Late night have been locked out due to phone dying, needed to remember two 6-digit codes to get in building and then in unit. Alternative is a key card that makes going home like a hotel, fumbling through wallets while carrying dog, groceries, etc. Please make **key fobs** and speed up latency. Most people who have buildings with Latch have cars, and upon arriving are fresh out of the car with keys in hand. I realize many people do everything with their phones now but because of Latch I have to carry my phone 24/7 and I used to appreciate going out for walks etc without my phone, as many people like to do to disconnect for a while.
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Response from developer
Hi there, Thank you for contacting Latch Support. We genuinely appreciate your patience and understanding as we work on these issues. Your feedback is invaluable to us, and we thank you for bringing it to our attention. If you have any further feedback or need assistance in the future, please do not hesitate to reach out. We’re happy to help. Best,
