Good app
I have use this app for years, including when you didn’t have to pay yearly for subscription. I hate paying for the subscription, but it seems like everybody does that now. I just got an iPhone 14 and apparently you cannot use face ID to unlock the app. With my old iPhone SE, I can at least use my thumb print. It seems odd that I actually have to type in a password into an app that helps me not have to type in passwords…
Still a great app and I will stay with it. Maybe they will fix the problem.Poor Service
I was happy with My Eyes Only app. It was switched to ID Lock. I paid for service but it didn’t transfer over to new app. Over a 2 month period I emailed “help” desk. Very unclear and I still don’t have an answer on where my $ went. It doesn’t sync. I didn’t ask to change, it wasn’t a choice. Did some research and there are a lot of products that do the same thing better with service people who actually help you. Do some research before getting involved with this companyDeveloper Response
Hi, We are happy to provide you the steps you need to get back to MEO. Please contact us at support@softwareops.comNew update screws you.
I have had this app over 5 years and I have already paid for it. I don’t need or want the cloud backup. The new update is now forcing you to buy a subscription. It’s a typical bait and switch money grab by the developer. The new upgrade makes this useless to me now. Ethically I don’t know how you charge someone for something and then after years of data input require more payment for functions not wanted. STAY AWAY FROM THIS DEVELOPER THEY WILL UNDOUBTEDLY FIND A WAY TO MILK YOU OF MORE MONEY DOWN THE ROAD.Developer Response
Hi, The new app is, well new, and has been designed to work for the next ten years. We do think we should be paid for our efforts, thus a subscription model, that we've had in place for over 10 years.