iCPG User Reviews

Class Publishing Ltd

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Things that could improve the app

- should be able to type in key words
- the design of the app is dull
- be able to listen to it as an audio and video too
- combine para pass , add more exercises so people can learn eg fun games

amy_talinga_tayma

3 years ago

Response from developer

Hi Amy, many thanks for your feedback. Would you be interested in being part of our app user group? We are in the process of making some changes to our iCPG app, and are currently conducting a survey to get feedback on how users find the app. If you would be interested in taking part, please email us at apps@class.co.uk.

Useless app

Absolutely useless; have had an active subscription since November of last year yet when I try and access the app I get faced with a screen saying I don’t have an active subscription yet when I click on purchase subscription it states I already have one so I’m stuck on the login page

Tomh2000

4 years ago

Response from developer

Hi, I'm so sorry to hear that you are facing this issue. If you drop us an email at apps@class.co.uk or give us a call at 01278 427800 we will definitely be able to resolve this ASAP and get you up and running!

Annoying to use

The app is good, with all the relevant information easy to access and search for. The offline feature is essential, and its good to know that the information on the app is always the most up to date.

However whenever I need to read the tables I constantly have to scroll left and right across the page as they’re not optimised for the screen size. Can you alter the tables so only up/down scrolling is needed to read more information?

I am using the most updated version of the app on an IPhone X with the most recent software update.

Thanks

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y7yyy

4 years ago

Response from developer

Thank you for the feedback about the tables. We are aware of the issue and are considering how these could be better displayed on a small screen, so do keep an eye out for future updates.

Extortion

Been using this app for 4-5 years and now it’s gone from £20 to £30. Scumbags

jaxon03!

5 years ago

Response from developer

Hi jaxon03!, sorry to hear you feel that way. The cost of the annual iCPG subscription of £19.99 has not increased since 2016. However the amount of content has increased significantly over these past three years and the iCPG app now provides much more content than when it was originally available in 2016. The annual price of the iCPG subscription has therefore been increased to reflect the continually updated content of the app which we feel is more than justified due to the volume and detail of the content we now provide. We are always working on new ways to develop our app to provide the best possible experience for our users so we always welcome any feedback you might have.

It’s an alright app!

I’ve downloaded this app a little while back and i was alright with it at first. But I tend to have trouble finding particular things on the app itself which others are finding, such as as a Peak flow graph, in their JRCALC pocket books. So I was wondering, how would you unsubscribe from the app to prevent renewal so I can buy the pocket book instead?

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Lizza270301

5 years ago

Response from developer

Hi Lizza, thanks for your review and sorry you've had trouble finding specific items on the app. We're currently improving the search term abilities so this should be addressed soon! In the meantime, if you do want to cancel your subscription, you can do so by following the steps below: 1. Open the Settings on your Apple Device 2. Scroll down to iTunes & App Store 3. Tap on your Apple ID/email address 4. Tap View Apple ID, then enter your Touch ID or password 5. From the Account Settings page, scroll down and tap “Subscriptions” 6. Choose your iCPG Subscription 7. Tap “Cancel Subscription”. Then tap “Confirm” on the “Confirm Cancellation” pop-up. I hope this helps Lizza and thanks for taking the time to review the app. Best wishes, Shanon at Class

No support

Lose your password and you’ll be in trouble none of the links work, disappointing.

113345436

5 years ago

Response from developer

Sorry you've had problems with resetting your password. I'm not sure which links aren't working for you, but do let us know at apps@class.co.uk so we can fix them. Meanwhile, you can request a new link to reset your password to the app here: https://icpg.co.uk/setpassword

Poor

The app never loads fully. I try to use the drugs page to check dosage etc and they NEVER open. Update this app

Luhhfgh

6 years ago

Response from developer

Hi Luhhfgh. I'm sorry to hear you are having trouble with the app. Please can you send apps@class.co.uk an email so we can help?

Invaluable

As a paramedic following the JRCALC guidelines is an absolute must and in this day and age, the app format is the only way to go. Updated frequently means you are not working to last years best practice. Easy and simple to use where you can find anything with a quick search or saving your favourite pages ready to be opened from the home screen.

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JoshhhhhhS

6 years ago

Response from developer

Thanks JoshhhhhhS. We are so pleased you like the app!

Needs a tweak

Every time I launch this app, I get the “subscription purchased” pop up which doesn’t let me interact with the interface for a good 5 seconds. This information is irrelevant to me, as I would only need notifying if the subscription needed renewing. Aside from this annoyance, the app is very handy.

rabbihorton