Leave a Review Ava Fertility
Data and info, with little analysis or help
I feel Ava should do a bit more research on their user experience.
first, the “Did You Know” daily fact: a special kind of torture for those struggling with getting pregnant. Are these personalized or based on my data, at all? Getting told “being over or under weight can harm your chances of getting pregnant” or info about PCOS or articles about how ovulation can go wrong, all SUPER unhelpful unless it’s based on something you’re detecting from my data. I already have relatives who make unhelpful, general suggestions and I don’t need it on the daily from this app. If it were instead “we noticed you are not having the normal signs of ovulation, based on that, it could be XYZ to look into” …much more helpful.
The “Health Data” section: useless, it means nothing to me. Being told “your temperature went up three days in a row” (not during ovulation) is not helpful, is it just an observation? Does it mean something? The numbers don’t mean a thing unless you make them meaningful.
The “Ava world” articles: again, just more fodder for anxiety and guilt. Unless it’s being targeted to me for some reason.
Again my main suggestion: spend more time researching how your users interact with the app. *If I can’t act on it, don’t give me more content just for the sake of it.* I promise I’m getting badgered by this all over the place including social media and the real world.Show lessCameroncrazie
Not reliable, not happy
This is my second monitor as my first one started malfunctioning within 2 weeks of use. It then took 3 months for the company to send me a replacement when in fact at that point all I wanted was a refund as the product failed and customer service was basically non-helpful outside of sending the same trouble shooting response repeatedly.
When they finally sent the replacement monitor/watch it was a surprise as I never received a response from company addressing any of my product or customer service concerns.
While the monitor has been collecting data now for a couple weeks and appears to be working “normal” it has many flaws in readings. It does not appear to be able to differentiate between awake/asleep, it will not adjust any metrics based on the changes in made on cycle time (as it was off when by the time I got second monitor), the temperature recordings appear to be off as well.
Overall not happy with product at all but feel obligated to use as it was an expensive purchase. A product should have a guaranteed return/refund if it does not perform the functions advertised.
Would not recommend and would not buy again.Show lessHeather florida
Okay - But poor product quality
The data tracking part is nice and helpful. The app interface takes some getting use to to navigate and could be more user friendly. The watch itself is poor quality. The band made me break out in a rash. I found an adapter on Etsy that allowed me to use it and use a cloth band instead, but the plastic on the watch that hold the screws in broke. So now I’ve superglued it to the band adapter. Hoping that does the trick. Their customer service in poor and when I tried to reach out to them about my product issues, they basically just told me to discontinue using and buy another Ava bracelet. If they stood by their product and cared about their customers, I think they should have replaced it complimentary. So I still use it because I’ve invested the time to capture the data and is the better option for us over medication and other family planning options. But I’ll be glad when the day comes and I don’t have to use it anymore.Show lessMN2TX1984