Strawberry User Reviews

Strawberry
Strawberry
Nordic Choice Commercial Services AB

Top reviews

Can’t even create a member profile!

The fist step- create a member profile is an endless loop. App seems to not work.

Response from developer

Contact us at booking@choice.se and we will help you.

Phone number?

They won’t take a USA phone number! Some other chain will I’m sure

Response from developer

Hi, just contact customer service at booking@choice.no and we will help you.

Can’t sign up

To use this app you need an account, but the sign up page doesn’t work. After entering everything, the sign up button remains disabled with no clue as to why. Also, if you click on the link to view the terms and conditions, you’ll have to start the form all over again because there is no back button
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Response from developer

Hi, Thank you for your feedback. We at Nordic Choice Hotels appreciate your time and effort in reflecting back on usage of our app and as we are continuously working on improving our service these feedbacks are essential to us. Please contact us at booking@choice.no for further assistance. I wish you a splendid day.

Sign up failed repeatedly

Frustrating: Sign up failed repeatedly. So much less than useless

Response from developer

Hi, Thank you for your feedback. We at Nordic Choice Hotels appreciate your time and effort in reflecting back on usage of our app and as we are continuously working on improving our service these feedbacks are essential to us. Please contact us at booking@choice.no for further assistance. I wish you a splendid day.

Wrong dates

The app still shows reservation dates transposed one day back. Eg. if my reservation is Aug. 3, the app shows it as Aug. 2.
I don’t know if it’s only an issue for customers not in Europe, but it should not be a problem to get the app to show the correct dates everywhere.

Response from developer

That´s noot good and should not be a problem, can you please send us the reservation number to booking@choice.se and we will look at this.

This is a waste of time

Sign up process does not work. Loads of info entered twice then says we can’t process. Not only have I ditched the app, I’ve ditched my stay at the Clarion Sign in Stockholm.

Response from developer

What is happening when you try to become a member in the app? Please send us a print to booking@choice.se and we will look this up, i´m sorry to hear that you have cancelled your stay and i hope we can welcome you at some other time! :)

Useless

Skt Petri never answers in chat. This was supposed to be the main purpose of the app. But they just ignore chats

Response from developer

Thank you for your feedback. We will take this up with the hotel.

Full of bugs

I have an existing reservation. The app shows it with wrong dates; shows one room for two people while the reservation is for two rooms five people; shows a different reservation number from what my email confirmation uses.

The benefits m information is shown as a web page that can't be zoomed, making it unreadable.

Clicking on the App Support link in the App Store page for the app takes you to a web page for reservation bookings! No app support page to be found.
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Response from developer

Hi pgvh, Thank you for your feedback! Please contact us on booking@choice.no or +4722334200 for assistance.

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