I’ve been using Flipd for a few months now. i originally got it for the timer feature. After I had used it a few times I really enjoyed it a lot and it really helped me stay focused. I liked the variety of music or white noise options there were. I decided to buy premium lifetime so I can unlock every feature and have access to all the music and timer options. That was great and all, having all of the features. But after about two months of having premium and using it, it just randomly stopped working one night when I went to go do schoolwork. it said I was offline, I wasn’t able to use any of the features expect for the timer. I wasn’t able to listen to any of the music stations. I wasn’t able to study with anyone else. I couldn’t even edit my account settings/change my name. Everything stoped working. I tried restarting my phone, disconnecting and connecting my internet. I even signed out of my account, and that was a big mistake. It won’t let me sign in, even using the same email. No matter how many times I do it, it won’t work. I can’t even create a new account, it says there’s an “Error” and to contact support services, which I did. And they didn’t answer. I’m not sure if there’s something i did wrong or if the app is bugging out. But I don’t suggest paying the 100 dollars or a subscription if it’ll just break on you like that.
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Response from developer
Hi there,
Thank you for your feedback and for being a loyal user of Flipd! I’m sorry to hear about the trouble you experienced, especially after enjoying the premium features. We’ve since resolved the issue that caused these interruptions. We’d love for you to give it another try and see if things are back on track. If you need further assistance, feel free to contact our support team via in-app support or at info@flipdapp.co. We appreciate your support, and if you’re happy with the resolution, we’d love for you to reconsider your rating. 🙏