Dinosaur 4D+ User Reviews

Top reviews

Won’t load

My son loves his dinosaurs but the app won’t open to read the cards!! The app had an update 2wks ago but apparently won’t work now! Please fix this issue

What happened?!?

I bought this for my dinosaur loving child for Easter (2017) when he was just 2...everything worked great. I put the cards up so they wouldn’t get ruined as I thought this was something he would be able to use and learn from for years to come. Now here we are, July 6,2018, trying to use them again and it’s asking for a serial number. I have no idea where to find that (looking at another review it’s on the instruction card that came with it but it appears I no longer have that card) and now we can’t use the app. This is such a bummer and completely diminishes the appeal of these cards. What a disappointment. I rarely bother writing reviews but this warrants one. Smh. Unacceptable.
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Response from developer

Hi, Thank you for reaching Octagon Studio and sorry that you had a bad experience with our app. We always try our best to make sure you have fun with our app, however sometimes app have bugs, but we always try our best to fix it as soon as possible and we recently updated our app. Please try again and kindly follow these steps: 1.) Please make sure to have stable internet connection 2.) Please make sure your device has at least 2GB RAM memory 3.) Please make sure when installing the app, there are not too much open apps in your device 4.) Uninstall and install the app again, and allow all the app permission Thank you for your understanding, let us know if it works! For more info please email us to info@octagonstudio.com Best regards, Octagon Studio Team

App won't open

My little girl loves dinosaurs and couldn't wait to play with this. But app won't open on her iPad! 😤

Doesn't work on iPad

It cuts off all the time! 😡😡

Crap

Crap junk won’t work, returning it. My grandson was so excited to play with it, it’s wrong to get a kids hopes up and dash them like this! Can’t even put the serial no. in. Say it again.....CRAP JUNK

Boooooo can we play without serial number

Bbbbooooooo can we play without serial number I’m a KID

Response from developer

Hi, Thank you for reaching Octagon Studio, To get the full features of the app, you can purchase our flashcards that will also show the AR mode. The serial number inside it will activate all the features. Thank you!

Great, but could use more options

This is such a fun app, but my son would love to see some more dinosaurs added. However, I can’t even get it to open after this last update.

Response from developer

Hi, Thank you for reaching Octagon Studio and sorry that you had a bad experience with our app. We always try our best to make sure you have fun with our app, however sometimes app have bugs, but we always try our best to fix it as soon as possible and we recently updated our app. Please try again and kindly follow these steps: 1.) Please make sure to have stable internet connection 2.) Please make sure your device has at least 2GB RAM memory 3.) Please make sure when installing the app, there are not too much open apps in your device 4.) Uninstall and install the app again, and allow all the app permission Thank you for your understanding, let us know if it works! For more info please email us to info@octagonstudio.com Best regards, Octagon Studio Team

Piling on....

Christmas gift for my son. Serial number did not work. Called the customer service number on the box (twice) and no one called me back as promised. Email they supplied is bogus. I'll give them a few days to update and I'm returning. Come on this is pretty basic stuff.

Response from developer

Hi, Thank you for reaching Octagon Studio and sorry that you had a bad experience with our app. We always try our best to make sure you have fun with our app, however sometimes app have bugs, but we always try our best to fix it as soon as possible and we recently updated our app. Please try again and kindly follow these steps: 1.) Please make sure to have stable internet connection 2.) Please make sure your device has at least 2GB RAM memory 3.) Please make sure when installing the app, there are not too much open apps in your device 4.) Uninstall and install the app again, and allow all the app permission Thank you for your understanding, let us know if it works! For more info please email us to info@octagonstudio.com Best regards, Octagon Studio Team

Absolute garbage

Doesn’t work. Period. Don’t waste your time

Not working with serial number

I’ll join everyone else by saying that the serial number provided on the instruction card does not work. 3 of the cards seem to work as a trial and my son is so excited. He will now be disappointed that there is a glitch with the product and is not working. This would have been his favorite Christmas gift.
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Response from developer

Hi, Thank you for reaching Octagon Studio and sorry that you had a bad experience with our app. We always try our best to make sure you have fun with our app, however sometimes app have bugs, but we always try our best to fix it as soon as possible and we recently updated our app. Please try again and kindly follow these steps: 1.) Please make sure to have stable internet connection 2.) Please make sure your device has at least 2GB RAM memory 3.) Please make sure when installing the app, there are not too much open apps in your device 4.) Uninstall and install the app again, and allow all the app permission Thank you for your understanding, let us know if it works! For more info please email us to info@octagonstudio.com Best regards, Octagon Studio Team

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