Dinosaur 4D+ User Reviews

Top reviews

Serial no but working

My son got the cards along with the headset for Christmas. Followed the instructions on the card and it says the serial number is wrong.

Not working!

Son received this as a gift. Does not work! Serial number does not work. Waste of money!

Not to happy

Why is my serial number not working???

No de serial

Le no de série n’est pas bon !!! Ça fonctionne pas !

Serial number doesn’t work

Unbelievable, it seems that everyone who bought this product can’t get it to work on Christmas Day. I guess There will be millions of returns. Even their Facebook has nothing.

Registration

Bought gift for holiday-won’t accept registration number that is on the provided card.

Terrible

Installed app , when going to scan the dinosaur it asks for the serial number onbthe cards and it says error or retype !!!! Not impressed
Returning to Store

Don’t waste your money

Doesn’t work. Entering serial number but app says it is incorrect. What a waste

Fail

Will not accept serial number on Christmas Day 💩

Response from developer

Hi, Thank you for reaching Octagon Studio and sorry that you had a bad experience with our app. We always try our best to make sure you have fun with our app, however sometimes app have bugs, but we always try our best to fix it as soon as possible and we recently updated our app. Please try again and kindly follow these steps: 1.) Please make sure to have stable internet connection 2.) Please make sure your device has at least 2GB RAM memory 3.) Please make sure when installing the app, there are not too much open apps in your device 4.) Uninstall and install the app again, and allow all the app permission Thank you for your understanding, let us know if it works! For more info please email us to info@octagonstudio.com Best regards, Octagon Studio Team

Serial issues

Bought this for my son for Christmas, he’s unable to play with it because it keeps saying the serial # we have for it (it’s on the cards you get with the headset) isn’t correct even though it’s being typed in exactly as printed on the card. Very frustrating!

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