Leave a Review Wild West
Broken game
I’ve reported the chest/vault in the golden pass as being broken several times now with no response. It’s been 5 or 6 days now since I’ve been able to earn any rewards! Also, the last reward notice has disappeared (although I couldn’t collect it due to the chest/vault being stuck open!). Which means I’ve wasted my money on buying the pass! No more buying the pass for me which is sad since I enjoy earning rewards. Also, since the last update, the game is constantly crashing and/or freezing. I really love this game but it’s totally not worth the hassle to put up with all the problems it’s constantly having.Show lesssgjo glitch
Too many glitches !
I would like to say this is a great game, but I can’t play long enough to know. My game crashes CONTINUOUSLY !!! It has ever since I started playing. Every time I change screens. Whether it’s to check my ships or my fish or my animals or to help another player or go mining put goods in my market… it’s ridiculous and infuriating! And then there’s the issue with my space bar not working so typing a message takes serious effort and time. All of this causes me to miss out on opportunities. Another glitch is the fact that I am supposed to get 5 balloons each day to send to others. Nope! I don’t get those either! Occasionally one or two will show up. Yesterday I had four, but as soon as my game crashed and reloaded, I only had two!!! I have deleted and reinstalled my game several times and spoken with tech support. They said they would notify me when a technical update is available. But apparently that’s not a priority for them. 😢 This might be a great game. But I may never know.Show lessSunny Veil
Developer Response
Sorry to hear about the difficulties you encountered. Please make sure that the game is updated to the latest version. If the problems persist, write to us from the game settings.Glitches
Game is good but for the glitches. My task were to make butter and cheese. Both are made in the same factory. Finally achieved the goal to be told that I had not completed the task to send my train. It showed that the last 5 butters were in but kept saying not done did I want to send or keep filling. I’m also always getting the message error sent. I go fishing and catch the fish but I get no credit for the fish so I can’t do fish task. (Support said send them a photo next time. How do you do that in order to prove the problem). To many problems so I can’t in good conscience spend any real money on this game. Fix glitches and all will be well and I will raise my rate. Ps the above is just the recent problem Also xmas is way over why is the train station in xmas decorShow lessCescazoo
A Great Game Made Awful
I have been playing Wild West for several years. Recently they have decided to make a great game into Township Jr. and things I have paid real money for are now worthless. I have repeatedly reported my concerns to the ‘help line’ which I would not call helpful. I get pretty much similar answers each time. ‘Thanks for your feedback’. ‘ I’ll give your idea to the developers’. ‘This was helpful feedback’. Never do the messages match what I am complaining about. This week the game no longer pays the west bucks you win. The game has stolen more than 120 west bucks I have won now. I have been counting. And the response I got was ‘I will share your feedback with out developers’. This is NOT adequate. I have not quit basically because I have friends in the game I have played with several years but I’m getting close to doing so. I will be making a complaint to the better business bureau. I am posting this review. I will do all I can until my complaints are upscale to management as I have repeatedly asked and things are made right. I don’t appreciate having a game company steal from me and that is what is happening here. By the way. Don’t tell me to uninstall and reinstall. Or any of your little pat answers you standardly offer. I have tried them all!!Show lessFind the peeper
Developer Response
Sorry that you are not satisfied with the game at the moment. We have fixed the issue with the videos, now you should receive the westbucks.Love love love this game but…
I love this game! I have spend a lot of money playing this game! With the new update and features, comes issues! I have a hard time as it it’s getting parts! I Will have 71 parts of something and have 2 of another part just to complete a building! I am getting the same parts repeatedly, it’s taking forever just to open a plot land. I can’t move the chat, I can write to my team but I can’t scroll or help bc it won’t allow me! Playing in a race I paid to continue to help my team and couldn’t bc it wouldn’t allow me to continue in the race! Contacted a team member to no avail I didn’t get help! When they respond two days later the race was already over. The help given wouldn’t have help as I had already attempted all suggestions! I spend real money weekly on this game bc I love it! These small issues definitely needs to be addressed and corrected! Definitely a improvement on parts bc that is a crucial part of the game getting parts to advance!Show lessDiymond08
Developer Response
Thank you for your feedback. We will pass your opinion to our developers.Keeps crashing
I like this game and want to give it 5 stars, as the variety of what can be done is amazing.
Unfortunately, since the last update it crashes when visiting neighbors randomly (sometimes the first neighbor, sometimes you can visit multiple before it crashes). This is really annoying, as you will miss helping somebody or purchasing something. You will also lose progress when this happens, so make sure you go back in and complete the last few things you did (I sent a boat before bed and it never sent).
I don’t want to hook it to Facebook, so if I uninstall to see if that resolves it - I lose my game.Show lessLazyGamer864170742
Loved the game until TODAY! Feel like I got robbed! Ugh
I have been playing the game for awhile now had built my barn up (with the purchase of westbucks) then today my barn size went from 702 items to 590. I have tried to contact customer service many times today NO RESPONSE! All I have requested is that my barn size be restored so I can play the game. Now my barn is full and I cannot complete any orders or task. I don’t think I should have to put all the items I got with purchased westbucks in the market to give away just so I can play! That is a waste of my money! I would like to have this fixed but it seems that the “service desk” is nonexistent and not willing to help me restore what I rightly paid actual money for!Show lessL. Bederka
Wild West vs Township
I came to play Wild West after Township began glitching and the developers decided it should be a pay to play game. I’ve played township for 4 years. I play that game every single day, but have had to revert to playing Wild West as well to be able to have a decent gameplay experience. Wild West is 3D opposed to 2D like Township. I have to say, the graphics are great, but slightly dull. im finding it incredibly difficult to find an active Co-Op on Wild west. Township kept up and didn’t suggest inactive co ops, which is a plus for them. Aside from the co-op shortages, this game is definitely better than Township in many ways, but Township is nostalgic. I NEVER spend money on games, yet wild west was able to get .99 cents out of my pocket😂
UPDATE: I forgot to mention the exact reason why i decided to leave a review, which again, I NEVER do. Wild West refuses to load. I can wait between 30 seconds at times for it to load, which is great. The problem is those times that i wait 5+ minutes and it never loads so i just go back to playing Township. This has been going on for a while and has been bugging me. I have restarted my phone and everything.Show lessabby6622979
Developer Response
Hi there! 👋 Thanks for taking the time to leave a review. We highly appreciate it. Does the issue with game loading remain? As a rule, the game should load pretty fast. If the issue remains, please reinstall the game: - Touch and hold the app. - Tap Remove App. - Tap Delete App, and then tap Delete to confirm. - Go to the App Store and download the app again. Let me know how it goes and please enjoy your day ☀️Glitchy at times & could make a lot of improvements
I love this game, I just think there’s a lot to improve on. Things take way too long to grow and produce. The train & ships take too many of the items at one time that take hours to produce. I also think we should be able to buy & sell tools & building materials. It requires too many items to be able to expand. It also takes way too many points to level up. I get booted from the game & have to go back in all the time. I think the developers need to listen to the players complaints and make changes. They also need to explain things about the game a little better. With all that being said, customer service is the best I have ever dealt with. They answer my questions within 12 hours and are always very helpful.Show lessDebruski
It’s good but one thing…
When I need to expand my land and I don’t have all the resources I need I go and push get it because I don’t want to spend all the cash and it goes and takes me over to the wharf so I try and get my materials but it says I need to expand my land to get materials and so that means that I’m literally having to spend my cash that I don’t have or try and win it just go and turn around and have to spend it so I can’t even do stuff and it’s not like I can just restart by deleting the app because I go and re-download it goes right to my account so it’s a good game but I just don’t like it.Show lessLostabff❤️
