Live Reviews:
Zum - Student Transportation

Zum - Student Transportation

Track Your Child's Rides

⭐️4.6 / 5
Rating
🙌1.9K
Ratings
📼6 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
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All Versions of Zum

2.91.29

July 1, 2024

We are always on the move making app improvements for our families! This release includes performance improvements and fixes for unexpected app closures. If you experience any issues or have app feedback, you can submit it through the built-in Support flow.
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2.91.28

June 18, 2024

We are always on the move making app improvements for our families! This release includes performance improvements and fixes for unexpected app closures. If you experience any issues or have app feedback, you can submit it through the built-in Support flow.
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2.91.27

June 15, 2024

Bug fixes and performance improvements

2.91.26

January 24, 2024

We are always on the move making app improvements for our families! This release includes several brand new features: • Driver live location status is now displayed on the ride map view! • You can now choose multiple notification methods for your account! We continue to polish and improve our platform everyday. Other highlights of this release: • Refreshed overall app look and feel. If you experience any issues or have app feedback, you can submit it through the built-in Support flow.
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2.91.25

November 16, 2023

We are always on the move making app improvements for our families! This release includes: • Updated and modernized ride cancellation flow. We continue to polish and improve our platform everyday. Other highlights of this release: • Fixed unexpected app closures on iOS 17.1 and higher. • Updated and improved app update flow. If you experience any issues or have app feedback, you can submit it through the built-in Support flow.
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2.91.24

October 3, 2023

We are always on the move making app improvements for our families! This release includes: • More robust functionality to view and manage profiles. • Visual refresh to user interface elements throughout the app and updated app icon. • Refinements to the map display for all rides. • Updated UI with our Terms and Conditions and Privacy Policy. We continue to polish and improve our platform everyday. Other highlights of this release: • Improved Zūm support UI. • Updated text fonts throughout the app. • Improved push notification handling. If you experience any issues or have app feedback, you can submit it through the built-in Support flow.
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2.91.23

September 8, 2023

We are always on the move making app improvements for our families! This release includes: • More robust functionality to view and manage profiles. • Visual refresh to user interface elements throughout the app and updated app icon. • Refinements to the map display for all rides. • Updated UI with our Terms and Conditions and Privacy Policy. We continue to polish and improve our platform everyday. Other highlights of this release: • Improved Zūm support UI. • Updated text fonts throughout the app. • Improved push notification handling. If you experience any issues or have app feedback, you can submit it through the built-in Support flow.
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2.91.22

September 5, 2023

We are always on the move making app improvements for our families! This release includes: • More robust functionality to view and manage profiles. • Visual refresh to user interface elements throughout the app and updated app icon. • Refinements to the map display for all rides. • Updated UI with our Terms and Conditions and Privacy Policy. We continue to polish and improve our platform everyday. Other highlights of this release: • Improved Zūm support UI. • Updated text fonts throughout the app. • Improved push notification handling. If you experience any issues or have app feedback, you can submit it through the built-in Support flow.
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2.91.21

July 18, 2023

Bug fixes and performance improvements.

2.91.20

June 30, 2023

- Improved speed of loading ride information. - Improved bus location tracking and bus live view on the map. - Other improvements and bug fixes.
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Price History of Zum

Description of Zum

Zūm is bringing flexible, efficient, connected and sustainable student transportation to school districts, communities and families across the United States. We know that families are incredibly busy, so we’ve made Zūm easy for parents to track and manage their child’s school rides. With our app parents can: - Quickly view driver and vehicle profiles. - Track the location of vehicles and your child’s ride progression in real-time. - Receive pickup and dropoff notifications. - Provide specific instructions for your child’s driver. - Leave feedback about the driver or your child’s experience on the ride. - Easily communicate changes or cancel a ride if a child is sick or absent. Our drivers go through a rigorous selection and vetting process, while our app provides full transparency to eliminate the chaos and anxiety of getting students to and from school everyday. Want to learn more or ask a question? Visit us at https://ridezum.com
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Zum: FAQ

Can Zum support iPad devices?

No, Zum is not available for iPad users yet.
Zum was launched by Zum Services, Inc..
Your iOS device must have at least iOS 14.0 installed to use the app.
The overall user rating of the Zum app is 4.6.
Zum Relates To The Travel App Genre.
The current version of Zum is 2.91.29.
July 7, 2024 is the date of the latest update of the Zum app.
Zum officially launched on February 5, 2023.
{{ name}} is considered child-appropriate and rated Zum Services, Inc..
The following list of languages is supported by the Zum app: English, French, Portuguese and 3 more.
No, Zum is not on Apple Arcade.
No, Zum does not support in-app purchases.
No, Zum does not provide support for Apple Vision Pro.

ASO: Keywords of Zum

Screenshots of Zum

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Reviews of Zum

  • Drivers not following routes.

    It is great to have real time information on bus routes. But communication is challenging. We have been experiencing some frustration and confusion between the assigned route and the route the driver is taking - which has kids on bus for an additional hour or more in the PM. My kid comes home exhausted and nauseous. This has happened before when there is a new driver, but not sure why this is happening this time. Driver does not communicate - just that it is “her preferred route” Zum rep confirmed it is unacceptable, School district also said it is not okay. But it is still happening. Hopefully this can be remedied soon, but it is troubling.
  • Dreadful

    Absolutely dreadful service! This school bus company has consistently failed to meet the most basic expectations. My child has been brought to school late on numerous occasions, causing them unnecessary stress and missed learning opportunities. It's reached a point where there have been days when the bus simply didn't show up at all, leaving us scrambling for alternate transportation. Their unreliability is beyond frustrating, and it's clear they lack the professionalism and commitment required for such an important responsibility. Avoid this company at all costs if you value your child's education and punctuality!
  • Nightmare to work with.

    I have two students that use Zum and they have been 10-30 minutes late tens of times. They supposedly show up and wait 2 minutes and mark that the child doesn’t come out and leave without me ever knowing they were here. I have to call the school district to fix rides, they won’t fix them through their customer service. The app doesn’t track rides half the time and I don’t know ETAs.. I’m not big on leaving reviews, but I’m so sick of this stupid agency.