3D Viewer by Chief Architect User Reviews

Chief Architect Inc

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Does not open files, not intuitive, terrible app

This app is not intuitive at all, a client sent a zip file to view a model but cannot open it, it only asks for links and all I have is a zip file. Also looked online and there are no instructions on how to open a file sent to you on the Chief Architect website, they only address files that the user created, not ones sent to view that does not use Chief Architect. Can someone please tell me how to open these files.

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Pennalopay

a month ago

COMPLETELY USELESS

We are paying a designer well to design our home, and we have not been able to see their work in the Chief Architect 3-D viewer. We have tried to upload files using links, OneDrive, and Dropbox, and we have been completely unsuccessful at getting a file into an iPad. There is no useful help function, and the software is incompetent. We started the design of the house in other 3-D design software, which was infinitely more useful and user-friendly. I strongly recommend against any Chief Architect products.

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Maverickaero

2 months ago

Response from developer

Hello, Thank your interest in the 3D Viewer App and for your feedback. Videos on how to use the app are available at https://www.chiefarchitect.com/videos/playlists/126/mobile-3d-viewer.html. If you have any questions or additional feedback, feel free to let us know! 208-292-3400 sales@chiefarchitect.com Best, Chief Architect Software

Great idea, poor execution

When we approached our architect one of their selling points was an interactive 3d model of our home we could reference at any time during the building process. The first couple of times it worked great but then I had memory issues. I can no longer open it on a computer and it only loads half the time on my phone. I have cleared any unnecessary space from my devices and still get the memory error. It’s extremely frustrating now that we are in the building process and can’t reference what we paid for.

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WTAFD

6 months ago

Response from developer

Hello, Thanks for the feedback. It sounds like your architect’s file is a large size. Try sending him this video which goes over how to reduce the file size: www.chiefarchitect.com/videos/watch/10146. Additionally, you may try viewing the model on a different device or on a computer web browser. Please reach out to us if you have any questions. Chief Architect

Extremely limited and difficult to use

I’m genuinely surprised by how poor the user interface is on this app. It is not up to the standards of Chief Architect products. I suppose with enough practice a person could manage to get some idea of what the design looks like. I found it to be intolerable and not worth investing time in.

Bill525

a year ago

low key elite

Chief.

crxoks

a year ago

Does not scale for a walk through

I was hoping to use this to see in real life how it would look in the location. It only finds one spot to begin the simulation. It is small and does not have north and south markers so you have to play with it a lot to get it even close to the correct aspect ratio or location.

cwinckler71

a year ago

Response from developer

Hello, Thanks for your feedback. I will log this as a feature request. The app has features to use your devices background camera with augmented reality to position the 3d model on the real world lot. Alternatively, the original designer can model the home with the lot’s terrain and include the terrain in the export. Let us know if you have any questions. Thanks, Chief Architect Software

Useless

You should not get this because it’s impossible to load houses on to it so all you buyers out there please take my advice and don’t install this junk because it will take up all of your memory on practically nothing

dt5ggvfffddg

2 years ago

Great substitute for an old iMac

My iMac is old (2013) and doesn’t have a good enough graphics card to support HDP23. This app has been crucial for me to be able to find tune my models.

powell.410