Otelz User Reviews

Otelz - 21.000+ Türkiye Hotels
Otelz - 21.000+ Türkiye Hotels
ZONLINE TICARET VE TURIZM ANONIM SIRKETI

Top reviews

يرفع الضغط يالله يتحرك

الخريطة كلش شوي تعلق لين قررت احذفه من اول استخدام

Response from developer

شكرًا جزيلاً لك على اختيار تطبيق Otelz الخاص بنا ومشاركة رضاك. نحن هنا لنقدم لك أفضل خدمة ونجعل خطط عطلتك أسهل. لقد تم إجراء بعض التغييرات لك بعد التحديث الأخير. نأمل أن تختار Otelz لقضاء عطلتك المستقبلية ونتمنى لك يومًا سعيدًا!

You will loose money if you use this app

I used this app to reserve hotel, free cancellation, I cancelled after one day, before deadtime, although they charged me whole price,
This happened two times for me 😞😞 They did not reply my contacts and my emails, also the hotel told me that it happened before for others, and they scammed the money ....
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Response from developer

Thank you very much for choosing our Otelz application. If you send your reservation details and contact information to Destek@otelz.com regarding the problem you are experiencing, our solution team will reach you as soon as possible. We hope you will choose Otelz for your future holidays and have a nice day!

Scam

Do not use this app or their website, they literally a biggest scam, We booked a hotel from this website and when we came to hotel, we realized they sent wrong reservations to hotel and we had to pay extra fee to keep our reservation, their customer service is horrible and they do not answer at all. Save yourself time and money and do not book from this app. You are better off reserving from hotel’s website or legit agencies.
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Very bad

After I buy I wait two days to receiving reservation email and I still waiting

Response from developer

Dear user, could you share your contact information with us via help@otelz.com so that we can fix the problem?

Nightmare experience

I booked a hotel using Otelz for my stay in fethiye in Turkey . It was a nightmare experience. The website gave me an offer for a hotel which I booked. Then I received the confirmation. When I arrived to the hotel after driving 9 hours from Istanbul, I was shocked that the booking was for another hotel . I check again via their website which showed that my booking is in different hotel ( but the offer in the website and the confirmation email were showing the first hotel , this why I went to the first hotel ). I tried to contact Otelz team multiple times but no one answered.

Please avoid booking through them
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Response from developer

Dear user, we are so sorry for the negative situation you have experienced. 😔 Could you please share your contact information with us via help@otelz.com to solve the problem?

Memnunum

Otelz’den yaptığım rezervasyonlarda diğer kanallardaki gibi sorun yaşamıyorum, otellerdeki indirimler promosyonlar da çok tatmin edici. Tebrikler Otelz👍🏻

Response from developer

Çok teşekkür ederiz Ebru Hanım 🤗

Hızlı, pratik ve çok kullanışlı.

Uygun fiyatla otel rezervasyonu yapıp konakladık. 👍☺️

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