Poor application design
This app would be a lot better if a lot more time and effort was put into its development. I am not sure who was in charge of the ux/ui design and development but it honestly feels like it was slapped together in about 5 minutes. It takes multiple times to scan the license the application fails to save customer profiles more often than not and the interface is still feels like it is a pre alpha build also the fact that there is zero compatibility with other applications from COX automotive makes the system even less desirable to use.
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