UBA Secure Pass User Reviews

UBA Secure Pass
UBA Secure Pass
United Bank For Africa Plc

Top reviews

T

The new update is superb

Poor

This app is so poor and difficult to access. It just freezes. Or says safari couldn’t connect. And that’s it
Uba needs to shut the app down and use something else

Pure Nonsene

I downloaded this app and I still can’t get anything done this is so shameful. The won’t even pass the first screen.

Response from developer

Hi, we apologize for this. Please send us your concern to +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook along with your account details and the snapshot of the error you receive. This will be handled with utmost priority. Thank you.

Am disappointed

Not receiving message to my registered number to set up the app . It’s kind of low that after many years UBA can’t give the best experience

Response from developer

Hi, we are really sorry you feel this way. Please tell us more about your experience on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook and we will help you in the best possible manner. Thank you.

Red screen only

I have repeatedly tried using this app without success. I just reinstalled for the 8th time after several months hoping for a change . Unfortunately it’s still broken. It shows only red screen without buttons or other widgets. Please fix

Response from developer

Hi, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us with the error screenshot on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. Thank you.

It’s not working at all

The app is not working at all and the mobile app is asking for the pass

Response from developer

Hi, we are sad to know that your experience on the app was not satisfactory. Please share your issue with us on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook and we will look into it at the earliest. Thank you.

Absolute washout! Won’t open on my iPhone when I download it!

Countless times I have tried to download it to my iPhone, and when I do, and open it, it is just a dead-end blank red color I get!

Response from developer

Hi, please contact us on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook with your account details and snapshot of the error so we can assist. Thank you.

Not good

I downloaded and it just shows a blank red screen

Absolute rubbish

Waste of time

This is just poor

There is no sense of security from identity theft. After selecting banking service and country still would not go through. This is just too poor

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