Money Back
How do I get my money back from this app. It doesn’t work for what I am looking for. I want to get rid of it and my money back please
Don’t be tempted
Downloaded this app and it’s absolutely rubbish. No set up info won’t respond or allow amendments
No instruction
There is no instructions on how to set this up you just have to guess at everything apparently you need to devises to monitor an area but beyond that it’s a wast of money
Absolutely no documentation and not self explanatory.
I made a mistake configuring my iPhone as the host unit and can’t fix it. The help & FAQ both point to the same page, which describes alleged features, but no instructions or answers to Frequently Asked Questions, or any other questions. There is no actually connected to the Tutorial option, just the names of the steps supposedly involved in configuration, with no attached descriptions or instructions.
I’ll update this review when I find out if they actually provide meaningful support.
The automatic response to a support request came in both English & an Eastern European language. Take that for what it’s worth.
I’ll update this review when I find out if they actually provide meaningful support.
The automatic response to a support request came in both English & an Eastern European language. Take that for what it’s worth.
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Response from developer
Hi, we are sorry our application is not working good on your phone. Let us know in detail what your problem is at support@mastertouchapps.com and we'll help you.
Scammed
I also thought it was a nest app! Scammed. Is there no way of getting my money back?! 🤬
LOVE THIS APP!
Worth every penny!!!
Total ripoff
Useless app that does nothing. Search for a certain alarm system app and this pops up trying to trick ya. It did and stole my 5 bucks and I’m sure I’ll be like the rest on here that were refused a refund.
Wrong download
I downloaded wrong app, can I refund my payment?
Absolute scam
Came up as the App for Nest. Turns out it’s nothing to do with it and seems pointless. Wrote and asked for a refund and got some reply in a language I don’t even recognise. Steer well clear absolute cowboys.
Really good
Nice job