HOME Security Camera & Monitor User Reviews

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Cannot get it to work

Does not work

Accidental purchase

I accidentally purchased this app for $5.99 plus tax. I meant to purchase a different app. I tried to submit a β€œproblem” to get refunded and it’s came back saying this app isn’t available for a refund πŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌ

Rubbish

Rubbish for me will not even let me create an account deleted.

720

It didn’t work I tried to connect with my WiFi and it didn’t work I have tried everything very disappointed

Stay away

Purchased this app about 18 months and now I needed to use it and after restoring the purchase it’s making get into a subscription...no way!!!!

No real setup Guidance or Instructions

Utter waste of my money. Implied that it would work with IP Cameras connected to the same wireless network, but no in-app indication as to how to do that...

How do I get my money refunded?

Waste of Money

I was trying to use the app with my iPad in the backyard to figure out how the dog was getting out. You kept switching between telling me it was β€œactiveβ€œ and β€œin active.β€œ But the app did not give me any clues about how to keep it active or why it kept turning on and off. And the resolution kept going up and down – and I have very good Wi-Fi – so half the time I couldn’t tell what was going on in the backyard anyway.

Sometimes the app I was monitoring from on my iPhone, the screen would just go completely black even though it said it was active and it one point app completely crashed on the iPhone.

I would like my money back, please.
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Response from developer

Hi, we are sorry our application is not working good. Let us know in detail what your problem is at support@mastertouchapps.com and we'll help you.

How does it work?

I just got this app & the connection instructions are pretty much non existent.

Worst product in the World!!! Ever!!!

I bought this product and nothing works PNP. It is a money making scam and terrible product. Im livid! I am tech-savvy and nothing works. No video. No connection! Nothing.

Beware..

The app costs $5 and then you still need to spend more $$ on subscription service fee to use it if you want to monitor when you not at home on the same network. Misleading

Response from developer

Thanks for the review. According to Apple’s policy, the app description clearly states the pricing information in the app's description as well as in the app itself. The local connectivity on your Wi-Fi is included in the basic multi-platform iOS/Android/Win licensing. We also offer the option of a paid relay (cloud connection) for different networks access, better data transferΒ stability, and user experience.

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