Leave a Review Moultrie Mobile Wireless
VERY buggy
I’ve used this app with 8 cameras running year round for the past 3 years. I generally have 5-6 month periods where it works great, then they seem to roll out some sort of update & the whole thing falls apart! Currently, I can request HD images & they show on my gallery as the HD image, but when I download them to my iPhone or iPad they download as the low definition thumbnail version. I requested help a couple months ago & they told me it’s not them, it’s Apple. They suggested I delete the app & reload it, which worked for a couple weeks before reverting back to it’s previous state. In addition, my pictures routinely won’t load in the gallery till I close & reopen the app several times, and I stopped receiving notifications even though I’ve confirmed all my notification settings in the iPhone & iPad are turned on. This service is WAY too expensive to be hit & miss. You can’t keep saying it’s my devices when you created your app specifically to run on my devices & it’s not working. This is getting extremely frustrating & I’m tired of requesting help, only to be told it’s not your problem!Show lessKeeps crashing!
Please fix this app! It keeps crashing and it’s starting to get very frustrating.Excellent app when it works
The design/layout of this app is second to none! The options, ease of navigation, and appearance is awesome! When the app is working, it is easily the best app by far that I’ve used for game camera. Speaking of game cameras, the Moultrie Edge camera has hands down given me the best service and most reliable operation of any camera I’ve ever used. The only complaint I have is that I wish there was a plan option to run multiple cameras for cheaper than $10 per camera per month. I’m currently running 5 and have been for 2+ years now so it can get expensive quick! I want to buy more cameras and would but $50 per month is where I have to draw the line for now!
Back to app, this app would easily get a 5 star rating if they could work the bug out that causes the app to crash! I’m currently trying to open pics from last night and every time I select a few certain pics the app shuts down. I’m going on 20+ consecutive shut downs at this point! It’s very frustrating…
Other than this one technical issue, Moultrie has great products and maybe even more importantly, GREAT SERVICE/SUPPORT which is a hard thing to come by these days!!
PLEASE SPEND SOME TIME AND FIX THIS GUYS!Show less