Love 💕 Hate ❤️ Relationship!
Loooove my crime shows alllll of ‘em…. But I cannot keep track of what I’ve seen, app is not accurate & constantly signs me out as well. Also, wish I could somehow keep track btw MAX & ID (since Max I have no ads and keeps track of what I’ve already watched accurately!) what I’ve seen without CONSTANTLY going to ID-searching the show, opening show and going thru each season & episode to mentally see what I’ve watched then swapping over to MAX to search, click, change seasons, etc! All the while… trying to remember what I’d seen on ID if I hadn’t stayed in specific order. Also I feel like when I have DISH logged into the app AND I have ID thru subscribing to MAX- I don’t feel like there should be ANY shows that are still locked to me. But tbh that’s just imo 🫣 Otherwise…. LOOOOOVE YOU ID!!! 💕
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Response from developer
Hi Ashleigh, thank you for sharing your feedback with us, and glad to hear you're an ID fan! We'd love to look into this further for you. Could you reach out via the link below and select 'Contact Us' to provide more details? https://gohelp.discovery.com/hc/en-us
ID should have options
I don’t think it’s fair to the ones whom do not have cable to only be able to view certain shows which of whom have been ID fans before ID was even a huge network. Your taking away from real fans just because they do not have cable to connect to. You should give us the option of connect & view free with our cable provider or at least ask us if we would like to pay monthly subscription for access. I love ID. When I got addicted to ID, none of my friends knew what it was. Now everyone does. & that’s fine. But there’s one way to watch it? Otherwise your just what? Out of luck? Unless I’m missing something, that’s not fair…. Correct me if I am wrong. I just think we should have our own options instead of just having to connect to a specific network. A lot of us only have Wi-Fi & subscriptions. GIVE US THAT OPTION PLEASE!
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Response from developer
We thank you for all the feedback you have shared with us, Leona. We take all feedback seriously as one of our top priorities is how we can continuously better ourselves and the fan experience. Rest assured that your comments have been heard and we hope to use this feedback to better the ID GO app in the future!
Best!
Investigation Discovery, how shall I begin my introduction? in many years of enjoying the channel. I love that with this app. You don’t longer need a tv haha. I can watch my favorite shows on through the day in every place. Even in the toilet for some people. But most of all. The insanity of our human brain the factor that murders occur in life. How a person can go from zero to life in a cell. Even death row. The mental health and struggles of life lead to these types of people to terrible things. Anyways, thank you
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This Update Is The Bomb
They completely redesigned the UI and it is MUCH BETTER THAN BEFORE. They added the five second forward/backward toggles so that you don’t have to slide the playhead when you want to hear or see something again. I’ve been asking for that for a long time and they finally included it. I literally don’t have anything negative to say about this update. The only thing I can say is lacking is that they need to make more episodes of Signs of a Psychopath and Fear Thy Neighbor and don’t take so long to add more episodes of those shows. Those are the best they’ve got and I love them and I want more of them. That’s it. I love this app and channel.
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Response from developer
Hey Gerard, thanks for the awesome review of ID GO! We work hard to meet expectations like yours, and we really appreciate you taking the time to share your experience with us.
Ruined this app
I loved this app until recently they ruined it by charging for same shows which where free as long you were already paying through your cable subscription now the discovery networks expect you pay twice for same shows that was free on app before came out with discovery plus Shame on discovery networks you've ruinthe id app an just made not want watch anything your networks put out anymore I so disgusted with their greediness now u compketyre ent destroyed what made goid took speaker away recent my info of watched shows
Just ruined no reason use anymore
Just ruined no reason use anymore
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If u never have to ffw or rewind it’s fine
Certainly a top viewer. Content is great for those interested in law and crime. God forbid you need to rewind or fast forward though! You could be stuck watching ads for hours, if you can’t recall where you left off! 6-8 ads every time you touch the tab to locate a scene or go back to main menu abs return to an episode. ThAt can be intolerable. I have definitely had to view content in a different app in because I was so fed up with the length ad issue.
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Good but buggy
The model is great. The shows are even better. But the biggest thing that warranty my vote of a 3 was how buggy this app is. There're no rewind/fast forward buttons. There's no fullscreen/minimize button. And the Continue Watching tab really doesn't work that well. This app needs slight improvement as far as the UI goes but other than that, I'm loving every minute of ID. Oh, and last but not least, the Closed Captioning doesn't give you the option of picking your language. So sometimes when I'm looking for English text, I'm getting French words going across my screen. So to finalize, I give this app a for 3 star, but an informal 5 star.
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Love the app but…
Since upgrading to the iPhone 12 Max Pro I find the app frustrating. I used to be able to double tap the screen to expand the video to cover the entire screen. I can no longer do that so it makes rewinding impossible because the screen moves to the side. Can this be fixed? This is still an issue. I’m thinking about deleting the app if this is not fixed. It’s ridiculous that a user can’t fast forward or rewind a show because the app doesn’t fill up the entire screen anymore 😡
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Cumbersome CLUSTERFAIL
PLEASE UPDATE THIS APP AND INCLUDE PIP!
I adore the programs on this app; albeit the clunky interface, I hope to see some updates in the future that will address them.
When you choose a highlighted or “Continue Watching” series, it should automatically take you to the full program list of episodes. Anytime you want to watch a particular show (and skim all the episodes) you have to type it into the search bar to find it instead of just clicking it in the feed. It’s an unnecessary and inefficient way to go about it.
Finding a particular show or an episode of one you watched seems to be particularly cumbersome. Some auto play episodes of suggested shows don’t even appear in your “Continue Watching” list and I’m like, “Hey, that show was great, what was the name of it?? Where’d it go??”
A 10 second rewind or forward button would also be inordinately helpful; it’s pretty much standard for any streaming app.
Yes, there are a CRAP TON of ads and we understand why there has to be but they OBLITERATE the darkness and tone of the programming; they RUIN it. In the future I would love to see a monthly subscription to have an ad-free version. I’ll bet my nitrile gloves we’d all pay to leave the ads in the trash can.
I adore the programs on this app; albeit the clunky interface, I hope to see some updates in the future that will address them.
When you choose a highlighted or “Continue Watching” series, it should automatically take you to the full program list of episodes. Anytime you want to watch a particular show (and skim all the episodes) you have to type it into the search bar to find it instead of just clicking it in the feed. It’s an unnecessary and inefficient way to go about it.
Finding a particular show or an episode of one you watched seems to be particularly cumbersome. Some auto play episodes of suggested shows don’t even appear in your “Continue Watching” list and I’m like, “Hey, that show was great, what was the name of it?? Where’d it go??”
A 10 second rewind or forward button would also be inordinately helpful; it’s pretty much standard for any streaming app.
Yes, there are a CRAP TON of ads and we understand why there has to be but they OBLITERATE the darkness and tone of the programming; they RUIN it. In the future I would love to see a monthly subscription to have an ad-free version. I’ll bet my nitrile gloves we’d all pay to leave the ads in the trash can.
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Response from developer
Hi There, really appreciate your honest feedback and we'll submit this feedback to our internal team. We’d love to hear more about your experience. Would you please contact us via the link below and select ‘Submit a Request’ and provide more detail? https://gohelp.discovery.com/hc/en-us
Frustrating
I continue to have the same issue with this app, I signed in through my cable provider and I was watching locked shows quite successfully but when I would stop watching them and go back maybe even an hour later it denied me and said I had to re-authenticate.I ended up deleting the app and reinstalling it put in my cable information and I was good to go for a period of time , I got frustrated and just deleted the whole app… Now it’s been a while I thought I would download it again and I’m having the same problem.I did reach out and contacted and received the initial email saying they got my message… I haven’t heard anything since then. If it weren’t for liking the content of a lot of the shows, I would just say forget it but I would like to try to get it to work correctly
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Response from developer
Hi There,, really appreciate your honest feedback and we’d love to hear more about your experience. Would you please contact us via the link below and select ‘Submit a Request’ and provide more detail? https://gohelp.discovery.com/hc/en-us
