Annke View User Reviews

Shenzhen Kean Digital Co. LTD.

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Garbage

All Annke products and their services are garbage stay away. Waste of money.

Avi_2012

4 years ago

Response from developer

Dear Garbage, Thank you for choosing ANNKE product. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE

Constantly Log out

I need to login with user name and password every second time. Why doesn’t store and save it to allow auto login?

sngrymars

5 years ago

Response from developer

Dear Customer, Thank you for choosing ANNKE product. You can use APP Annke Vision for better experience,and you can login with same account. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE

Worst app I’ve ever seen

Downloaded the app and it locked up my iPad. Deleted it and downloaded it again same thing.

c metcalf

6 years ago

Response from developer

Dear Customer, Thank you for choosing ANNKE product. You can use APP Annke Vision for better experience,and you can login with same account. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE

1 star is too much!

The annke security system is by far the worst system you can get! And the app is a joke, on iphone app is glitchy, keeps signing you off. And on android, doesnt even work. If you try and contact customer support, you have to wait almost a week before someone contacts you. Their hours are very difficult to work with because they are out of china, and only gives you a 3 hour window to “contact” them!

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HGCERBERUS

6 years ago

Dismal

Worked for a week and now it’s dead. All cameras are just displaying the Annke logo and the whole system and app are useless.

Nothing has been touched or fiddled with but it’s just stopped working. Total waste of time.

mdlm_uk

6 years ago

Response from developer

Dear Customer, Thank you for choosing ANNKE product. You can use APP Annke Vision for better experience,and you can login with same account. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE

Great app

I use the app all the time and it works great, if you set it up correctly. It has many useful features in it like recording a live view to your phone for faster playback. The only issues I have is that after a week or so it logs out and you have to log back in to cloud, so you must remember user and password for Annke cloud account. Also the mic option is not available on this app, but It does work on annke vision which is a different app offered by the same company I don’t know why this version lacs that feature. The cloud service sometimes will go down probably due to maintenance but it’s pretty rare maybe once every two or three months but it usually comes back up within an hour.

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MooMooReview

6 years ago

Response from developer

Dear Customer, Thank you for choosing ANNKE product. You can use APP Annke Vision for better experience. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE

Useless apps

Totally rubbish...I created an account but unable to access just after a few days since then havent been able to see live view. Customer service useless too.

whichmay

6 years ago

Response from developer

Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE

Awful

App has recently started signing all users out and requiring you to log back in.

Remote playback has also stopped working saying that devices are offline but they are not

Mattee 101

6 years ago

Response from developer

Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE

We can’t figure out how to set up

If you’re not a tech savvy person, this product will be way over your head. We will likely be sending the product back if we have to spend another hour trying to figure out just how to even set it up.

Boo Boos Ding Dong

6 years ago

Response from developer

Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE

No longer saves configuration

Previous versions of this app saved your user login and P2P cloud configuration but that is no longer the case. You have re-login nearly every time you use the app and then deselect your device from the P2P Cloud configuration screen before you will be able to view your cameras. Very frustrating.

P0llyp0ckets

6 years ago

Response from developer

Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE

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