What does this app do
Can’t figure out why this app exists. I just received my sonic alert home aware system and was excited to not only get alerts on the base unit but on my phone too. Then I read on the box you could have it call loved ones in an emergency. So far I haven’t found any way to do that and I have to re-pair the phone and base unit every time I come home or I don’t get alerts on my phone. The app is very disappointing but the home aware II is awesome (although set up is confusing)!
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Super janky, never works right, won’t connect half the time
Never stays connected to my home aware system. Shame that something that cost several hundred dollars and is vital to a deaf persons life doesn’t work correctly.
Constantly loses pairing
The previous version of the app flawlessly retained its pairing with my iPhone. Since last weeks update, it loses its pairing almost daily. Terrible update. Basically unusable for me now.
Phone functions don’t work
Doorbell works but the smartphone accessory is useless. I have iPhone 14 plus with iOS 16.3. Do you plan on fixing this? The HomeAware app is paired with the phone
Text alert not working
Text alert doesn’t work. My iOS is updated.
SonicAlert Review Underway…
Having used the plug in and battery operated SonicAlert Bed-Shaker Alarm clocks in the past..
A final production of my review shall be posted as soon we see how it goes for us—Bluetooth connectivity and all.
I am really hoping that we won’t have any technical issues with the SonicAlert. Did have any run ins with the aforementioned?
What are the PROA and CONS of this very application? A response from regular SonicAlert Portable Alarm Clocks (the ones you put under the pillow or on your person if away from home on a vacation) would be very much appreciated.
Thank you!
A final production of my review shall be posted as soon we see how it goes for us—Bluetooth connectivity and all.
I am really hoping that we won’t have any technical issues with the SonicAlert. Did have any run ins with the aforementioned?
What are the PROA and CONS of this very application? A response from regular SonicAlert Portable Alarm Clocks (the ones you put under the pillow or on your person if away from home on a vacation) would be very much appreciated.
Thank you!
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Having issues with calls and text now
Since the new update for iPhone came, it just stopped working. I need this to work. You guys need to keep up with this. This is life or death situation.
Just pairing Bt, that's it...
I can't figure out why this app is not alerting me of doorbell at all. I am only able to pair my iPhone with smartphone transmitter and HomeAware master on Bluetooth. Is it because of latest iOS breaking it the alert feature? I am using iOS 10.2 on my iPhone 6s+
Update: still have issues... currently on 10.3.3
When it finally stay paired, I do get notifications only from the devices not from the app. The app does not notify anything so I had to look at HomeAware master to what the alert is, I physically get up and get in the line of sight quickly to read the text on Homeaware or miss it. With iOS 11 coming soon, I wonder if issue will continue....
I notice other app, Sonic Boom, get updated by same publisher but not this app. Hmm hello?
UPDATE: I am currently using iPhone 6s+ running iOS 13.x it seems to work staying connected but now, I don’t know because I am not home yet but I did notice nothing happened yesterday when I get notifications on my iPhone so I am guessing BT got disconnected and need reestablishing.
UPDATE: 08.14.2020
Thank you for getting back to me last Oct. and after updating to 1.2 which was released 5 months ago. I had same problems as mentioned previously. Then I realized it was the AirPort Extreme that was in the line of sight. Which interferes the BT connection so I moved it out of the way. Both are in the bedroom. I have two AirPort Extreme connected. So it stay connected and working while I was working from home but the recent iOS update seems to make the app non-workable as I get no alert from either text or call. Also FYI I never see any notification from the app itself as shown in the screenshots you shared here. Like Door for example. I had to get up to look at the Homeaware but I now know which depending on light flash. I was able to identify three types from homeaware but still nothing on the app itself. And since iOS 14 is almost out as there’s a public beta out. I don’t have that installed on my iPhone yet just the iOS 13.6.1 and hope you get it sorted out.
Update: still have issues... currently on 10.3.3
When it finally stay paired, I do get notifications only from the devices not from the app. The app does not notify anything so I had to look at HomeAware master to what the alert is, I physically get up and get in the line of sight quickly to read the text on Homeaware or miss it. With iOS 11 coming soon, I wonder if issue will continue....
I notice other app, Sonic Boom, get updated by same publisher but not this app. Hmm hello?
UPDATE: I am currently using iPhone 6s+ running iOS 13.x it seems to work staying connected but now, I don’t know because I am not home yet but I did notice nothing happened yesterday when I get notifications on my iPhone so I am guessing BT got disconnected and need reestablishing.
UPDATE: 08.14.2020
Thank you for getting back to me last Oct. and after updating to 1.2 which was released 5 months ago. I had same problems as mentioned previously. Then I realized it was the AirPort Extreme that was in the line of sight. Which interferes the BT connection so I moved it out of the way. Both are in the bedroom. I have two AirPort Extreme connected. So it stay connected and working while I was working from home but the recent iOS update seems to make the app non-workable as I get no alert from either text or call. Also FYI I never see any notification from the app itself as shown in the screenshots you shared here. Like Door for example. I had to get up to look at the Homeaware but I now know which depending on light flash. I was able to identify three types from homeaware but still nothing on the app itself. And since iOS 14 is almost out as there’s a public beta out. I don’t have that installed on my iPhone yet just the iOS 13.6.1 and hope you get it sorted out.
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Response from developer
We are sorry you did not find success with the product. Please contact customerservice@sonicalert.com or (248) 577-5400 to receive further assistance.
No notifications between my iPhone and HomeAware
Well, when I start connecting my iPhone with the sonic alert (homeaware), the notification was great and clear. Then, after few weeks, the notification appears not to be shown in my iPhone anymore. It's getting frustrated. Hopefully this problem will be resolved as soon as possible. I love the concept of this app.
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Response from developer
We are sorry you did not find success with the product. Please contact customerservice@sonicalert.com or (248) 577-5400 to receive further assistance.
