Good before 3.0
Using email on the the iPad is now very clunky. If try to arrow around the text while composing an email I end up in the subject box or address box instead of the next line of text. Formatting is lost when pasting text.
It takes more steps to look for deals and change deal status than it used to.
Perhaps I’m missing something but the calendar doesn’t show individual days anymore but instead is a continuous scroll with only appointments showing and not a “map” of the day (i.e. I can actually see any gaps between meetings).
I hope this gets better…
Response from developer
Hello Chris, We apologize for any inconvenience you have experienced with Salesmate 3.0. Your satisfaction is our top priority, and we are committed to resolving this matter promptly. To address your concerns effectively and in real time, we invite you to join us on our live support channel via our Mobile app/web app or you can write us at support@salesmate,io. Our dedicated support team will be on standby to assist you every step of the way. Rest assured, we are here to make things right for you. Please do not hesitate to reach out, and together, we will work towards a swift resolution. Thanks Team Salesmate
Make change
Response from developer
Hi Dallas, We apologize for the issue you have been experiencing. To stop receiving voice rating requests at the end of each call, please follow these steps: navigate to Salesmate web, select setup, choose Voice & TextCall, select the number you are using, and turn off Call Quality Feedback. If you have any additional feedback or suggestions on how we can improve your app user experience, please let us know by sending an email to support@salesmate.io or contacting us through our support chat channel. We would be more than happy to hear from you. Thanks Team Salesmate
Adequate, not bad, not outstanding
As time goes on some problems that are becoming apparent include:
-Every time a hard close is performed on the app, you’re deal board defaults to ‘all’ and you have to manually add the filter of open status only to avoid being overwhelmed by hundreds of lost leads.
-Automation is minimal and difficult to set up
-Has limited native integrations with other apps and limited options via zapier
-Where is the ability to send quotes or proposals as a native feature?
Response from developer
@mfleslie, Thank you for sharing your honest feedback with us. We appreciate your suggestion to save the filter on hard close. We have carefully considered it and will share this feedback with the tech team to include it in the product roadmap. We are constantly striving to improve our service and exceed our users' expectations. To achieve this, we need your help. We want to hear more about your expectations regarding automation and native integrations, the ability to send quotes or any other feedback that would simplify and enhance your experience. Our team is always available to hear more, so please don't hesitate to contact us through the live support channel or send an email to support@salesmate.io. We value your input and look forward to making your experience with us even better. Thanks Team Salesmate