Leave a Review Salesmate
Good before 3.0
Updates always take time to get used to but when efficiency drops, even for a day, due to an update it is extremely frustrating.
Using email on the the iPad is now very clunky. If try to arrow around the text while composing an email I end up in the subject box or address box instead of the next line of text. Formatting is lost when pasting text.
It takes more steps to look for deals and change deal status than it used to.
Perhaps I’m missing something but the calendar doesn’t show individual days anymore but instead is a continuous scroll with only appointments showing and not a “map” of the day (i.e. I can actually see any gaps between meetings).
I hope this gets better…Show lessChriscoffeew
Developer Response
Hello Chris, We apologize for any inconvenience you have experienced with Salesmate 3.0. Your satisfaction is our top priority, and we are committed to resolving this matter promptly. To address your concerns effectively and in real time, we invite you to join us on our live support channel via our Mobile app/web app or you can write us at support@salesmate,io. Our dedicated support team will be on standby to assist you every step of the way. Rest assured, we are here to make things right for you. Please do not hesitate to reach out, and together, we will work towards a swift resolution. Thanks Team SalesmateIt was too good to be true.
It has all the features I wanted, but I was unable to sign into the web version. It kept saying not valid credentials. But those same credentials work on the mobile app. Tried to reset my password on web, but link to reset was never sent. Which means I have to wait until Monday to even get someone to help me. Realtors don’t work banker hours. So the solve your issues later is a problem for me.Show lessAjayf78
Super easy to use and full of features
Just do itFaz golf
Confusing
I’ve recently started a new job and this is the app the company uses. Looks great! Unfortunately, it tends to not be very linear in its layout. It makes little sense to have the physical address, phone numbers, email in separate pages. It should all be in one page making it easy to find. When you click on the contact it should all be there but it’s not. You have to click on the activity or the contact again and you find yourself bouncing back and forth just to get the info. Then, when it comes to the Deal it seems to disappear when you attempt to update it. My guess is because so much time is spent bouncing around that the app need to be logged out and logged back in to reset it so the Deal is not only visible but accessible.Show lessBertio88
Developer Response
Hello, Thanks for your feedback. your feedback has been passed onto our technical team for consideration. You can share your thoughts at support@salesmate.io as how we can improve your app experience to help you sell more. Thanks Team SalesmateGreat sales platform
Nice CRM and sales pipeline plus I love the browser sidebar and website chat features.AI Platform Scouting
Highly Recommend
I love this app.TheEddieV
Awesome all in one CRM
I combined multiple apps when I started using Salesmate. I now have my business phone, project management, CRM, marketing automation, website chat, and more all in one platform. It’s imperative to have a single source of information and Salesmate is that in my businessPetethepeddler
Developer Response
Hello Pete, Thank you so much for providing us the review & ratings. Do let us what we can do to improve your app experience at support@salesmate.io. We would be happy to help you sell more using our mobile apps. Thanks Team Salesmate.Probably the best Crm with telephony out there.
Probably the best Crm with telephony out theretaken usernames
Would LOVE to see a DARK MODE 🌙
I would love to see a dark mode for desktop and mobile! That and a “list” view for deals instead of the pipeline on mobile. I’ve got a long pipeline and it would help to see them in a list just like desktop. Other than that I love Salesmate. I’ve been looking for a CRM that fits all of my needs and Salesmate is the one! I evaluated others like Keap, Dubsado, and Hubspot for my business, but none of the compared like Salesmate. I love the customization Salesmate allows. I have a very unique business model and it was easy to apply to Salesmate. It’s great to see all my deals in one place now. As my business is growing I’ll have Salesmate to keep me more organized. Very excited to continue to use their services with my business! CheersShow lessDjSunkisst
Developer Response
Hello, Thank you for the wonderful review and five stars rating. i would glad to inform you that, the features you have mentioned are already in our bucket list. So will let you know the progress. For more, you can write us at support@salesmate.io as how we can improve the app experience to help you sell more. Looking forwards. Thanks Team SalesmateImprovements needed
After years, we still can’t switch accounts to work on two separate companies from your app. Pipedrive has had this feature for a while now.
Also, notifications are buggy and do not go away when you first check the notifications tab. We find ourselves constantly having to go back in a second time, and closing and reopening the app before they disappear. Not good.
Lastly, we don’t seem to have templates available in the app. How come? This is one of your biggest features, and failing to incorporate this into the mobile app is a crucial mistake.
The app needs to improve as we find it to be incomplete, and lacking in essential features.Show lesssebfontan
Developer Response
Hello, Thank you for the review, we appreciate your feedback. 1) We do have this feature on our to-do list. Due to the lack of number of requests around this feature it stays on the to-do until we have more requests. 2) We would request you connect with us on our chat support (Salesmate app --> Settings --> Ask support) as we require more details for the notification issue you have been facing. We would happy to resolve it for you ASAP. 3) Email and text templates created on the web are available for use on the mobile apps as well. Do let us know if we are missing anything. For more you can contact us at support@salesmate.io as well as you can join our chat support(Salesmate app --> Settings --> Ask support) Thanks Team salesmate
