Probably the worst food app
June 2024
Worst experience ordering
Hangs constantly.
Have to shut the app and relaunch. By that time your cart is reset and have to start over!!!!!
September 2024 update
You can’t see the price of listed items on menu. You have to add it then go to checkout to see how much it is!?
Isn’t this against the law!!!?
Anyways still terrible app. Pizza is ok though
Worst experience ordering
Hangs constantly.
Have to shut the app and relaunch. By that time your cart is reset and have to start over!!!!!
September 2024 update
You can’t see the price of listed items on menu. You have to add it then go to checkout to see how much it is!?
Isn’t this against the law!!!?
Anyways still terrible app. Pizza is ok though
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Response from developer
🙏🙏
Worst app for delivery ever!!
It’s the worst app I ever deal with 👎 they placed my order took the payment yet not delivered my order and when I called their customer care then they told me it shown no order placed for me !!!!
Response from developer
We are sorry to hear that you had an unsatisfactory experience with us. Please accept our sincere apologies and provide us with your comments on the number 920017777 or send a private message so that we can address your comments. We are always honored to serve you.
Prices’ visibility
I can’t see the prices of the menu until I go to checkout. Very dishonest move from them 👎🏻
Response from developer
We're sorry to hear about your experience. Please accept our sincerest apologies. Please reach out to us directly so we can address your concerns promptly.
Probably the worst food app
June 2024
Worst experience ordering
Hangs constantly.
Have to shut the app and relaunch. By that time your cart is reset and have to start over!!!!!
Worst experience ordering
Hangs constantly.
Have to shut the app and relaunch. By that time your cart is reset and have to start over!!!!!
Response from developer
🙏🙏
Pizza ok, App Terrible
I would fire the developer and designer and get a revamp and make an actual easier app!!!
This app is terrible and often freezes
This app is terrible and often freezes
Response from developer
🙏🙏
Bad customer service
Bad customer service
They lost my order, and no way to ask for a refund
They lost my order, and no way to ask for a refund
Fake promotions
I ordered 100 sar riyal worth of pizza’s and got 240 points. In the app they say 1 SAR = 10 points but once you start ordering they tell you each products is prices differently and only give you part of the points
Fix the bugs
Can’t use loyalty points!!!!!!!!!!!! And some offers gets applied but does not let you proceed with the order!
Terrible
Frequently this app doesn’t work, crashes, resets as you are placing an order or shows you options or offers that aren’t available. When they don’t deliver they tell you they will refund you to the wallet in the app - they don’t.
Not practical
The app is all about pictures and view, but not practical at all and a lot of necessity features are not working (e.g. the payment option for wallet )
