Leave a Review AlliApp
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How do I cancel this subscription please? Taken out 20 minutes ago for £9.99 which I thought was a one off payment. It would appear to be £9.99 per month! I cant afford this.
Please advise on cancellation and refund immediately.
Many thanks,
Catherineweedrummy
Developer Response
Hi Catherine - Firstly we are delighted you gave us a 5* rating, it means a lot, thank you. Here is the link to unsubscribe from AlliApp Premium ( https://uk.pcmag.com/how-to/117332/how-to-unsubscribe-from-an-app-on-iphone-itunes-or-mac ). Secondly - we totally get that £9.99 per month is a strong commitment. We did think long and hard about this and we truly believe it covers its costs to our users in the long run (as well as eventually covering all our development and ongoing costs). We think it's perhaps worth you considering - If you subscribe for a family, all members are included for the same rate. Also the annual fee works out to £5.83 per month. A 40% saving on the monthly subscription, if that makes it easier. Ultimately, with ongoing medical costs, travel costs ( to and from surgeries and hospitals etc), we really feel Premium saves money in the long term. It is designed so the time taken between your first symptoms and the initial and ongoing doctor/specialist diagnosis will be much shorter. This time saving has been proven in clinic with a leading UK NHS allergy specialist. Meanwhile we respect your decision if you wish to unsubscribe, and we hope you will still take advantage of our free Standard AlliApp. We are genuinely pleased to have heard from you (and for your great rating!). If you have any questions or concerns, or would like to discuss your health with our specialist medical team, please do reach out to us on support@alliapp.com.Barcode scanner doesn’t work.
As above.. tried to contact the developers and didn’t receive any response.SB0708
Developer Response
Hello SB, we have received your message about the AlliApp barcode scanner. Our email provider was upgrading their system, making us unreachable so firstly let me apologise for not getting back to you sooner. The scanner was only able to scan Tesco products and we have decided that until we have ironed this out, we will remove this feature from the app. We're here to help and in light of any inconvenience caused we're happy to facilitate personal feedback about your condition with one of the UK's leading NHS allergy and food intolerance doctors, if this would be of interest to you? Please email us at support@alliapp.com and we promise we WILL get back to you - all systems now working 😀 We love to get any feedback about the app from our users and really appreciate your message. As soon as we've sorted out the problems with the barcode scanner we will reinstate that feature. Kind regards, EileenMisleading
Filling out personal information to THEN be told its £14.99 a month!! shouldn't be allowed!mikmax18
Developer Response
So good you took the time to review AlliApp, thank you. AlliApp is free to use. We also offer a 14-day free trial on the Premium offer page: This upgrade is a monthly cost of £9.99 or £5.84 with a yearly subscription. Perhaps you missed the 'skip free trial' button on the Premium offer? We are making this clearer in our next update. We agree - £14.99 a month should not be allowed! Any other thoughts please feel free to reach out on support@alliapp.comGreat App
This allergy app helped me speed up my treatment considerably. The doctors weren’t listening before this but now they can see what’s going on and see what’s most likely to cause the issues I’m experiencing.Tim P93
Great solution
This app is great! I’m able to save all foods and symptoms and make a pictures of meals and skin problems all in one app. It also records mood and appointments and I can add own notes. So helpful! Thank you for creating this tool.kjakkatrin
No scanner, no premium, no support.
The scanner didn’t pickup any barcodes, I subscribed to premium but the features remained locked. I emailed support and they didn’t respond.
That’s just my experience of the app.GMB225
Developer Response
Hello GMB, thank you for upgrading to Premium. We have emailed you directly and look forward to resolving this issue with you. Best wishes, AlliApp Support Team.Finds the source of allergies!
Indelible app. Highly recommended if you are looking to identify the causes of your allergies! Only way the doctor started taking me seriously!Allergyking
Developer Response
Hi Allergy King :) Thank you for your excellent review. We are so glad that AlliApp helped 'put the fight against allergies in your hands' and that your healthcare professionals had the right evidence to progress your journey. Please keep us informed on any further progress on support@alliapp.com Georgina, AlliApp SupportBackdating?
Great app that allows me to track meals to determine what I can rule out as having caused a major allergic reaction. BUT unless I'm missing something there is no means to backdate meals - which would be incredibly useful as I'm sure I'm not the only one who might not be able to record the meal right when they are eating it!Show lessdeans11
Developer Response
Hi Deans, We are so pleased to hear that AlliApp has helped you identify a major allergy trigger! Version 2 now includes backdating that you can trial for free. We would love to hear about how we can help more. Please do not hesitate to contact us directly on support@alliapp.com Thank you again for your review! We are here to help. Georgina, AlliApp SupportBad
Very badGG11Shot
Developer Response
Hi GG11Shot, Thank you for taking the time to leave feedback for AlliApp V1. We have recently launched AlliApp V2 with a significant number of changes to help your fight against allergies. We understand how frustrating it can be trying to get the right support. We are here to help. AlliApp has been developed to help put the fight against allergies back in the hands of those suffering from allergies and intolerances. We are an independent start-up company with a passion for improving the lives of those with allergies. We would be grateful if you could send some more detailed feedback to us at support@alliapp.com so we may address your concerns directly. Georgina, AlliApp SupportBest allergy app
Good to have photos to show your doctor. Easy to use, very convenient.Uzy92
Developer Response
Hi Uzy Thank you so much for the positive feedback. We are so pleased you are enjoying AlliApp and finding the function to share photos with your healthcare professional so useful. We hope it has reduced your number of visits to healthcare professionals! Thank you again, Georgina, AlliApp Support
