Leave a Review Kinderloop Plus
UI/UX needs to improve
I struggled to use this app seamlessly as it load the whole page instead of just updating the data. The ux is pathetic and the team can focus on improving the customer experience.
I compared it to Storypark app which had far better experience than this app.deepak_sharma_
Delay on posts and notifications
The delay on posts showing up in our feed is really disappointing. We often see posts appear in our feed days or even weeks after they were initially posted by the daycare centre. The reason parents use these apps are so that we can check how our children’s day is going, and the app fails to let us do that.
We’re running the latest version of the app, on the latest phone software and still the same issue. Other daycare apps are far superior.Show lessell kae
Developer Response
Hi there, you will notice that some of your posts have a little '?' next to the date/time, this indicates the actual time the post was created but then modified by the educator, Kinderloop then shares this with you at the top of your feed so you do not miss it, if it was in proper date order, it would sit within your feed and possibly be lost.College assignment level app
Using this app felt like I was using some college student's assignment app. I think even students can make better app than this. This is the Worst daycare app I've ever seen. Daily chart UX is rubbish, took so much time to understand what was the update. Refreshing time also added up in this confusion as the app is horrible for updating the data. Lot of updates I get the next day because while opening the notification, it doesn't show what's new correctly. Someone's birthday, I got 30 notifications for all d wishes in comments, no way to mute, had to use phone's feature to mute the app updates.
I really can't write all the issues they have. I think the company should scrap this completely nd outsource the app making to some reputed firm. Or if u wanna fix it, APPOINT A UX EXPERT 1ST.
I've used Xplor and had amazing experience in it. Except few "cud b better" things, I loved it so much, data was accurate, the updates were clear, notification showed clear info after phone unlocked, very easy to use app.
If this was my Daycare, I'd stop use of this app right away.Show lessMital Pritmani
Developer Response
Thanks for your detailed feedback Mital, you sound like you are an expert in UX and UI so if you would like to discuss further offer constructive help, please email support@kinderloop.com and we can help.