Leave a Review DK Eyewitness Audio Walks
BarCode or App is not working
I thought it was only me that the app did not work, but now I see that happens to many people to, I hope they fix it, I bought my guide to have it in the app and I can not.Sayira1213
Maps won’t download
Live the books! And was excited to see the app with audio walks available.... unfortunately the scanner does not recognize your barcode and thus no downloading 😞CA Hazel
Bar Code scan does not work
The app does not scan the barcode on the back inside cover to download the audio for guided walks. Tried with Wifi and with only LTE, as well as completely closing the app. Simply does not work and needs fixing.TravelerMJ
Bust
App won’t scan the barcode. What other rating can you possibly give an app that fails to work in any way?
Highly disappointed, the travel guide I bought was partially chosen because the app that went with it.Drokk 67
Won’t scan code to download walks.....so completely useless..
The App will not scan the book barcode.Sd sue
Walking tours won’t download
I have scanned my copy of the 2018 London guide, which then takes me to the walking tours section of the app, but none of the tours will download.
(And don’t insult my intelligence by asking me if I’m connected to the internet. Of course I am.)Rdixon571
Tours won’t download
I recently bought the NYC guidebook and was excited to see I could use this app for some guided walking tours. I’ve tried downloading the tours while using WiFi. I’ve tried downloading with the WiFi off. Neither are working. Please help.Sobrien3
Good service
DK printed travel guides have been my go to guides for years, the app continues the highly informative guides.
I initially had a problem with the app: DK was exceptionally responsive and provided suitable explanations.HMarko
Developer Response
Dear HMarko, so sorry to hear that you had issues accessing the free walk. If you send us an email (dkdigitalpublishing@gmail.com) with details regarding this issue we should be able to resolve this for you. Kind Regards, DK Digital Team.Wonderful companion
Great app to help bring the history of your location alive. I used the London one which was very detailed, informative and nicely split up into different steps clearly labelled and located. The audio is detailed, clear and very informative, full of novel little details.Kellerman90
