Lost everything!
Spent years collecting coins to buy additional puzzles for my autistic son. Lost everything in the latest update. Not happy!
Response from developer
Hello, thanks to you for the feedbakc. Could you please describe your problem more in detail at our mail sweetgamesbox@gmail.comю Our team will certainly try to help you as soon as possible!
Won’t save progress
I avoided this app for a year after the glitch it had of not saving progress. Still has not been fixed and their support page doesn’t load. I wish I hadn’t spent money on the upgrades and now they do subscriptions? You don’t even update your game to be playable
Final update. App won't let puzzles open
App as great for a few years. Now with exactly 50,000 points accumulated, puzzles won't load and developer doesn't help. Deleted! Ba bye.
When exactly will you check my app and fix it? It does not load pieces on iPhone or iPad. I'm so disappointed as I've accumulated almost 50,000 points, and more than 3,000 crystals. Not to mention all the puzzles I've purchased Ann's downloaded. But I can't do the puzzles because they won't load. Please follow up on your statement to fix.
Update: you replied that you would fix my account so that puzzles pieces would appear. When will that happen?
I've enjoyed this app for years now, with various glitches along the way. This time, though, I'm really annoyed. I've accumulated numerous coins and crystals. I use them to buy puzzles and packs, of which I have many, but I've actually paid money, too.
Now, when I want to play a puzzle, it simply doesn't load. It opens the background, but no pieces appear. The same thing on iPhone and iPad.
I don't want to uninstall for fear of losing everything, but if you can't play the game, who good is it?
I've sent an email requesting help, but received no reply. So now issuing my worst rating ever.
When exactly will you check my app and fix it? It does not load pieces on iPhone or iPad. I'm so disappointed as I've accumulated almost 50,000 points, and more than 3,000 crystals. Not to mention all the puzzles I've purchased Ann's downloaded. But I can't do the puzzles because they won't load. Please follow up on your statement to fix.
Update: you replied that you would fix my account so that puzzles pieces would appear. When will that happen?
I've enjoyed this app for years now, with various glitches along the way. This time, though, I'm really annoyed. I've accumulated numerous coins and crystals. I use them to buy puzzles and packs, of which I have many, but I've actually paid money, too.
Now, when I want to play a puzzle, it simply doesn't load. It opens the background, but no pieces appear. The same thing on iPhone and iPad.
I don't want to uninstall for fear of losing everything, but if you can't play the game, who good is it?
I've sent an email requesting help, but received no reply. So now issuing my worst rating ever.
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Response from developer
Thanks for the message, we will check the game and fix it.
Review
OK but music too loud! Needs to have some sort of control to make it possible ro set it to a comfortable level.
Response from developer
Hello. Thank you for your feedback! We will try to make the game better for you.
Jigsaw Puzzles World
Please update for the new puzzles such as vegetables, cookies, crackers, Iowa, Hawaii, Washington, Oregon, Missouri, Virginia, Maryland, New Jersey, Massachusetts, Pennsylvania, Idaho, North Carolina, South Carolina, Wyoming, North Dakota, South Dakota, Illinois, New Mexico, Texas, Ohio, Montana, Mississippi, Kansas, Nebraska, Indiana, Connecticut, Delaware, Vermont, New Hampshire, Rhode Island, Michigan, Kansas, Oklahoma, Wisconsin, Georgia, West Virginia, Arkansas, Minnesota, Florida, Tennessee, Louisiana, Alaska, Kentucky, Puerto Rico, Bahamas, Costa Rica, England, Scotland, Wales, France, Austria, Germany, Netherlands, Spain, Switzerland, Slovenia, Slovakia, Norway, Russia, Poland, Portugal, Iceland, Hungary, Finland, Estonia, Bulgaria, Croatia, Turkey, Argentina, Brazil, Mexico, Chile, Panama, Belize, Peru, Tahiti, Fiji, Korea, Japan, Taiwan, Philippines, Saudi Arabia, El Salvador, Guatemala, Malaysia, Thailand, Vietnam, Czech Republic, India, Jamaica, Egypt, Kenya, Tanzania, Namibia, Zambia, Somalia, South Africa, Nigeria, Madagascar, Angola, Uranda, Zimbabwe, Singapore, Faroe Islands, Latvia, Romania, Sebria, Sweden, Greenland, French Polynesia, Colombia, Guyana, Paraguay, and Venezuela.
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Response from developer
Hello. Thank you for your feedback! We will try to make the game better for you.
It’s Happening Again
UPDATE: After a couple of weeks, the ads became available again with no explanation. When you ask me to write more detail, I don’t see how that’s possible, but I’ll try.
I would click on “free coins”, then “+1 Crystal Free” or the “gift”, where usually a short ad plays and I get a free crystal, I got a message saying there were no ads available and to try again later. This happened for over a week before I wrote my original review.
ORIGINAL REVIEW: This had been fixed, but now it’s happenin again! No ads available to watch to earn coins and/or diamonds. 😔 Please fix!!!
I would click on “free coins”, then “+1 Crystal Free” or the “gift”, where usually a short ad plays and I get a free crystal, I got a message saying there were no ads available and to try again later. This happened for over a week before I wrote my original review.
ORIGINAL REVIEW: This had been fixed, but now it’s happenin again! No ads available to watch to earn coins and/or diamonds. 😔 Please fix!!!
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Response from developer
Write more in detail what happened to you.
Not trying to be mean but...
It did NOT work it crashed while it froze and I couldn’t do anything at all i had to delete and I’m not getting it back this was a long time ago though I should’ve gave you a review about this when it happened
Trouble w/latest update
I’ve been using this app for some time. I have enjoyed it and it has a wide variety of puzzles. I’ve accumulated quite a few and was thrilled when the latest puzzles were added. However I have no idea how to access them. I seem to be able to open one at a time and in order. Not only that; but I no longer have the ability to use puzzles already paid for.
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Response from developer
Hello. We apologize. Please contact our customer support service sweetgamesbox@gmail.com.
How do I turn off auto renew??
I can’t see any option for turning off auto renew in the settings.
Does anyone know where it is?
Does anyone know where it is?
Response from developer
Hello. Please email our support team about this sweetgamesbox@gmail.com. We will try to help you.
Hey!
I regret to inform you that sometimes this app glitches where I can’t drag the puzzle piece but I like the puzzles they are cool.
Please fix this situation.
Please fix this situation.
Response from developer
Hello. Please email our support team about this sweetgamesbox@gmail.com. We will try to help you.
