Leave a Review Parallels Client
Keyboard issues
Can y’all add an always on keyboard option? Disabling the automatic option still closes the keyboard.gabaldon14
Developer Response
Hello, Thank you for your feedback. Could you please share more details with us at http://www.parallels.com/products/ras/support/ or on Parallels Forum https://forum.parallels.com/ ? We are always here to help! Thanks, Parallels TeamThought this might work...
But, intro page asks for a connection but provides ZERO information on what connection to use. Is this my WiFi connection? No help, no way to contact.
Sorry, but this is (literally) a non-starter.ContactsActivitiesTime
Developer Response
Hello, Please check this out https://kb.parallels.com/123586 for more information about Parallels Client connection mode. If that does not help, our Support Team will be happy to help at http://www.parallels.com/products/ras/support/ or at scs@parallels.com Thanks, Parallels TeamScreen half obscured by keyboard
Seemed to work OK and all the old settings ported over automatically. Unfortunately, the lower HALF of the ipad screen is taken up by the touch keyboard. I could not find any way to get rid of it.
I have a bluetooth keyboard, so don't need half my screen area taken up by the keyboard. On the legacy version, there is a "keyboard hide" key that enables the keyboard to be hidden, and you can just use the hardware bluetooth keyboard.
In both versions, the hardware and touchscreen keyboards are active simultaneously, so it is crazy not to be able to hide the touch screen one in this software version. Useless unless you have a very large ipad. Sorry, I have to give. It 2 stars because of reduced usability.Show lessMobil777
Developer Response
Hello, Our Support Team would need additional details to help to get this fixed. Please contact us 24x7 at http://www.parallels.com/products/ras/support/ or on Parallels Forum https://forum.parallels.com Thanks, Parallels TeamWorks OK - Missing Gestures
The app works OK and introduces some nice features but it lacks support for custom gestures that are found in the legacy version of the app. The gestures can really help bridge the gap between mobile and legacy applications by allowing the user to trigger actions and keys using a gesture.JJJBJC13
Developer Response
Hello, Thanks for your feedback. We'd really appreciate if you contacted us by email at https://www.parallels.com/products/ras/support/ or post your feature suggestion on Parallels Forum https://forum.parallels.com/ and we will do our best to tune Parallels Client for your needs. Thanks, Parallels TeamGreat RDP Product!
I have used Parallels Client for years - a very solid and reliable RDP client.
I would like to see a feature like “folders” added to the Connections screen to allow grouping of individual connections.david.brown
Useless: does not connect
After installing and migrating connections from the legacy app I tried them all and none could connect saying: “server not found”.
But before throwing the new app away (legacy still works ok) I tried recreating one of the connections from scratch.
It sure connected which means I have to manually recreate them all but:
1. It could not login because it was stripping the user name off the domain following @ character
2. When trying to enter the user name pressing Shift turns on CapsLock and does not turn it back off although resets Shift to lower case on the keyboard.
After several attempts of varying issues with the keyboard I finally locked myself out of the host, thank you very much.
Did you even test this program before release?Show lessDibutilftalat
Bad Import
I have used 2x which is what Parallels bought. It was a great product and always worked. I downloaded the new Parallel’s app and it saw the old client and did an import. 90% of the 20+ servers in my app have no server name. If I have to rebuild everything from scratch, why bother with an import.Reidsville, NC
July & August Updates BROKEN
The special keyboard keys do not work at all after updating to either of the 2 most recent versions. The only solution so far is downgrading to the Legacy app.gvjfuhudbev
DON’T install this version!
If you haven’t already updated to this version, avoid it. If you are using two-factor authentication this version is completely borked making it totally unusable.
Parallels support know about the problem but there is no ETA on a resolution.IainC-UK
Developer Response
Hello, Thank you for your feedback. The issue with Multi-Factor Authentication was fixed in Parallels Client for iOS v16.5.0.20223 Please update Parallels Client to most recent version to get rid of this issue.How can I copy files from my iPhone
I can't copy files (ex. Images )from my iPhone to my parallel desktop cloudomar4@&$75
