Bought a dishwasher from JBHIFI and it was scheduled for delivery and installation with this company. Made sure that the driveway was available all day. Bikramjit Singh refused to deliver to my apartment, he drove past and claimed that there was no parking. I spoke to him on the phone while he was in my suburb told him that the driveway is free he told me that I would have to reschedule. He was both rude and aggressive on the phone.
I rescheduled delivery and his cousin Sukhpreet Singh was delivering the package this time. Once again the driveway was free. He called to tell me that he was 4-min away, I let him know that the driveway is available. It was a very pleasant call. I received a text message saying that the package is 2-mins away. He cancelled the delivery without speaking to me again.
Your employees are ruining your business. Sack them both and start fresh. Terrible customer service. If I could rate you below 1 star, I would.
AVOID USING THIS COMPANY IF POSSIBLE!!
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Costa-B
Dmitch1234
farcunnard