Leave a Review Match Masters
Really liked this game but now…
I don’t like it anymore. It has really become obvious that the games are fixed. I can’t afford to purchase any of the SE boosters at the moment, and even when I am using the most basic level of booster I get paired with someone who has an SE booster plus special add on moves. It’s totally unfair and I’ve seen the app developer replying to comments calling this out and their responses are along the lines of “it’s not impossible you can still win! Have fun!” And it’s very patronising and makes me want to stop playing all together. Sometimes by chance I’ve win some gold on the free spin wheel, I’ll then use that gold to purchase a cheap booster usually silver level and then to my utter annoyance I’m paired with someone who has the cleopatra booster and I end up failing and they end up with 3000 points. How is this fair? This will only make you lose loyal players when it just feels like we are being pushed into a corner to either purchase boosters or lose because we’re paired with SE boosters. This game used to be great but it’s so unfair now. I’m very tempted to delete it and it’s a shame because this game used to bring me a lot of joy.Show lessChocolateCakeMmm
Developer Response
Hey Player! I am sorry to hear you feel like this. Making sure the game is fair for all players is one of our top priorities - that means we do not discriminate nor manipulate the game in any way. For any issues, please feel free to reach out to our support team in the game: "Menu ➡ Help Center ➡ Contact Support".Loved it at first, but months later this game has turned into a money making scheme!
The game was great at first! Fun, challenging, the feeling of achievement leveling up. Then they started creating more Boosters and then with more Boosters it had turned into nothing more than the creators wanting nothing more than money. The game glitches often with time counters and when you email support, they claim it’s not their fault and it’s players playing on older devices that are at fault for not being able to display graphics properly. Which has nothing to do with time counters and your opponent getting anywhere from 10 seconds up to 45 seconds after their timer stops on your end. I have screen records from this and when I when I have sent them to support they claim that it isn’t proof of anything and that it’s just the other players older device not catching up. Again nothing but excuses. A fun game had turned into nothing but pay to win. And you have nothing to feel good for after you win. So if your still here reading. Please don’t spend money on the game. Please don’t get attached to the game. Signed used to love this game but has gotten totally disgusting to play anymore.Show lessalenglish3
Developer Response
Hey Alenglish3! I am sorry to hear you feel like this. Making sure the game is fair for all players is one of our top priorities - that means we do not discriminate nor manipulate the game in any way.Disappointed
I have been playing this game for over a year, but gotta say I’m disappointed. Since the new update I have noticed that with 5-6 seconds remaining it tell me “time over”! I have contacted them numerous times and they gave me back my booster the first 3 times but when I continue to experience this bug they tell me that they will let the developers know but they have exceeded the busters they can send, yet I still experience the loss of time. I will admit I have purchased hundreds or maybe even thousands of dollars and they can only send three boosters because of the same issue. How is it my fault?! I asked for me to be given an email of someone that can make this right, and have yet to hear from them. Is this happening to many of you? If so wouldn’t you want it refunded every time it happens or am I blowing thing out per portion? 🤔 UPDATE: So I guess, you the developers are no help! All I hear is if you have issues blah….blah… blah. It doesn’t matter how much money invested. Yeah.. sticking to a 1 Star rating for now!Show lessClouds720
Dirty cheats
Thanks for reaching out to us!
I'm sorry you've experienced this issue again; I can see you've previously contacted us about the same issue in another match.
This can sometimes occur when your opponent is using an older device that may struggle to display in-game animations at full speed.
Using an older device can cause all animations (such as matches, booster activations, and switching between turns) to appear slower for your opponent, therefore your opponent doesn’t actually get any advantage.
Please know that we are working on fixing the issue along with implementing other various improvements to ensure smooth gameplay.
Once again, I do apologize for the inconvenience. I understand that this may be frustrating for you and appreciate your patience during this time; however, as this is purely a visual error and does not affect the outcome of the game, we will not be able to provide further compensation in relation to this issue.
Please let me know if there's anything else I can assist you with.
We’re constantly working on improving Match Masters’ support experience so I would really appreciate it if you would give me a review below.
This is the generic email they send denying responsibility for game glitches. They steal ur boosters and ur money. They are nothing more than thieves. Go look at the complaints on their webpages. There are better matching gamesShow lessSblacklock1
Ladiijboo01$
This would be my third review I don’t know if I will ever get a response but I can say I been playing this game for over 2 years now and I love it I just hate when you start to win so often then it begins to glitch so bad that you loose all your boosters and coins… I don’t understand why the only way to complete an album you have to trade stickers and the special album never gets completed because the set time they only give you the legendary booster so you can compete with someone with a better booster just to loose I have come to understand that in order to get a good winning streak you have to stay away from the game a few days to months so they miss you and want to give you gifts so you can plays and loose them all at once I just want answers I spend money and numerous of hour’s playing this game I deserve some kind of reply or maybe I have to stay away from the game for awhile to receive feedbackShow lessladiijboo
Update now frozen
The update has frozen the game, I’ve tried contacting in support but hasn’t worked . Im losing time been on fire . Plus when I’m 2nd to start the game the opponent gets the last round that’s not fair especially when paid for the booster and they get the extra points for extra roundsNikki2cu2
Amazing game, but some suggestions!! (Please Read)
This game is undoubtedly one of the best games on the market for its competitiveness. However there are things things I think you guys could do that’ll really add to the effect of the theme of the game. Instead of the “kids/family” style, go for more of an “epic” style theme. Add some screen rumbling effects whenever a stronger card’s specialty is being used to show difference in strength. More energetic music in-game would be dope too. Make it appear as if these cards are really fighting for dominance rather than friendship. I love this game enough to discuss these changes with the developers personally. Still overall, this game far exceeds my expectations.Show lessPrince R.
…
Ads are way too long and often BEFORE the free spin. A 30 second ad finishes, then 15 seconds is added to it. After watching an ad to exchange the perk or booster you often still end up with the same perk or booster option, which is annoying. Duplicate stickers and how long it takes to fill the books is not good and it takes too long to get to new rewards and boosters as the game goes on. The level one boosters should refill much sooner within the hour as well as the diamond boosters should at least refill every 25 hours or with ad watch (shorter ads or option to skip after 15 sec like most games). The solo challenges are impossible to reach as the game increases as well as the group challenges are not paired fairly to allow winning. Same as with the general pairing if I’m playing with a general booster or any diamond booster under level 3 and paired with a SE booster to challenge most players quit because the challenge is unfair and frustrating because it’s no chance of winning. Since losing cost you your booster the winner should get to keep the losers booster. Top 3 winners in challenges should also get to keep their booster.Show less-*ANONYMOUS AN
Love this game , but is it rigged?
Okay, so now that I’ve played more (still a beginner), I can honestly say that it’s still fun, but I’ve seen videos showing people how to get free boosters, extra time, more extra moves, and unbelievably high scores. The ones who use these tips aren’t playing fairly, and the ones who don’t will never win with opponents that use the tips. The videos are really hard to “get” whatever it is being done to score extra points, time, boosters, extra moves, etc. there is no human slowing the vid down to explain what’s going on. Plus, I have questions…like, why am I getting “no moves left” when I have moves left and I’ve still got time? Crazy. So if you’re going to allow people who know how to, to use these “tips” why don’t you just have two games? One for the tip users and one for people who don’t??Show lessmamacha
Basically good but with flaws
EDIT: The developer’s response misses the point completely.
I was initially really engaged with this game. A match-3 game that’s competitive turns out to be way more interesting than doing it on your own, and the variety of formats also adds a lot of interest. Against that are 2 major and related flaws. One is that the game seems to be constantly pressing you to spend money. Having things to buy is not itself a problem, but this is one of those games that wants to remind you aggressively. Pop-up windows will tell you unsubtly about the same offer because you haven’t taken it up yet. The other big flaw is that many of the “legendary” booster cards (the ones the game constantly encourages you to buy) are so high-powered that playing against them OR with them changes the gameplay to the degree that it becomes boring. The need to strategise your moves largely disappears, replaced by letting the booster score lots of points with minimal effort. So at lower levels I found the game really fun. But at higher levels the pressure to use high-powered boosters to compete builds, and the presence of these boosters also just makes the gameplay a lot less engaging.Show lessorfeocookie
Developer Response
Hey Player! I am sorry to hear you feel like this. Making sure the game is fair for all players is one of our top priorities - that means we do not discriminate nor manipulate the game in any way. For any issues, please feel free to reach out to our support team in the game: "Menu ➡ Help Center ➡ Contact Support".
