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About OneDesk

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  • Devices
  • Languages

Features

Developer of OneDesk

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Deliver exceptional helpdesk support and manage your daily tasks on the go. The OneDesk mobile app is designed to connect you to your OneDesk account. Respond to customer tickets, update tasks, collaborate with your colleagues, and track or log time easily from your phone. OneDesk is an all-in-one application for help desk, issue tracking, requirements management, and project management. OneDesk allows you to support customers and manage projects in one place. KEY MOBILE FEATURES: Access your tickets and tasks Respond to customer tickets and messages Manage tasks and tickets - Prioritize, assign, update statuses, and log progress Collaborate and communicate with your team Track time with the timer or submit timesheets Stay updated with push notifications Share files on tickets and tasks
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What's New in OneDesk

24.13

October 22, 2024

Bug fixes.

Reviews of OneDesk

Notifications are critical

I tested the mobile app and have not been able to receive any push notifications so far. If I am doing something in error, please advise and I will update my review immediately ;)

Overall, the app works as intended. I am very focused on real-time notifications of activity vs. waiting for an email alert. Hence, the reason for this review being a little lower than I would like to give. Thx!
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OneDesk FAQ

Does OneDesk have support for iPad devices?

Yes, OneDesk has support for iPad devices.

Who is responsible for the creation of the OneDesk app?

The OneDesk app was built by FeatureSet Software Inc..

What’s the minimum iOS requirement for the OneDesk app?

Your iOS device must have at least iOS 12.0 installed to use the app.

How does the OneDesk app rank among users?

Users have given OneDesk a poor rating of 1.5 out of 5.

What’s the app category of OneDesk?

The Main Genre Of The Onedesk App Is Productivity.

Which version of the OneDesk app is the latest one?

The newest version of OneDesk is 24.13.

When was the most recent OneDesk update released?

The last update for OneDesk was on December 2, 2024.

When did the app first launch?

OneDesk was first released on February 5, 2023.

What is the age rating of OneDesk?

This app is appropriate for all ages, with no offensive or inappropriate content.

What are the languages supported by OneDesk?

OneDesk is available in English.

Is OneDesk accessible through Apple Arcade's subscription model?

Unfortunately, OneDesk is not on Apple Arcade.

Does OneDesk allow for in-app purchases?

No, OneDesk does not allow for in-app purchases.

Can I use OneDesk with Apple Vision Pro?

No, you cannot use OneDesk with Apple Vision Pro.

Are there any advertisements in OneDesk?

No, there are no advertisements in OneDesk.