Crashes constantly
Unfortunately, I can barely use the app because it crashes every 10 seconds. Makes it awfully difficult to change any settings.
:(
Crashes ALL the time.. please fix !!!
Lags out
When I connect my rave to the app, it connects. But when I try to change the tire color or change my speed, it never lets me. It lags out of the app. I know it has nothing to do with my device, it’s the app! It doesn’t work. It needs an update where it WONT GLITCH. My hoverboard works fine, it’s just the app. I use my iPhone 7 and an iPad and the app doesn’t work on either of them! Make the app more compatible to everything please.
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App no longer crashes
I called customer service and recalibrated the hoverboard, then deleted and reinstalled the app, also clear cache on device. Works great now!
Go to settings, general, iPhone storage, find Ride Jetson app, click on it and Offload app, then delete app (from that screen). Go to App Store and download Ride Jetson app again. Load it up with default settings do not sign in. Make sure hoverboard is turned on, should automatically connect. Problem should be solved.
Go to settings, general, iPhone storage, find Ride Jetson app, click on it and Offload app, then delete app (from that screen). Go to App Store and download Ride Jetson app again. Load it up with default settings do not sign in. Make sure hoverboard is turned on, should automatically connect. Problem should be solved.
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Jetson, listen...
The hoverboard itself is very nice and high quality, but there is one issue. The app keeps crashing. When change makes the hoverboard useless because it is stuck at the default settings. It has been 2 weeks since the last update and you guys still haven't done anything. If someone is reading this, please mark it as helpful by long-pressing on this review so that Jetson can see this and fix the issue.
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Useless
Using the rave, it’s advertised as able to do 12 mph when updating the settings through the app. Except when you go through the app the settings never stick and it just reverts back to the stock settings and the stock speed. Seriously the only thing you can do with the app is change the color of the lights. Wow. The reason we bought this hoverboard is because it was claimed to be faster. I should have saved the money and bought a less expensive hoverboard.
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X2 is not an option
Why is it the X2 is not an option for the app yet in the manual it states you need to set it up via the app to change settings, lights, etc? The Bluetooth works fine and I can play music over the speaker, but the app. cannot find the hoverboard. Likely because I had to choose an incorrect hoverboard when starting. Please get this fixed and I will be happy to change my rating! If not fixed than the hoverboard will be returned as I cannot change any of the settings. Thank you!
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Amazing
I love my Jestson hoverboard I love the app and I like that the app is on Apple Watch .But the only thing I don’t like is I have to have. My iPhone around my Apple Watch for the App yo work on my Apple Watch can you have to hoverboard connect to The watch via Bluetooth
Could use more light changing on the X10
I would have given this five stars, but I was disappointed to find out on the x10 you can’t change the lights above the lights you can actually change, or the lights above the wheels, I was very sad about this and I hope you guys can update the app to where on the X10 you can change all the lights on the hover board, thank you for your time.
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Scooters and app features
Wish I could change light color on my ION like they said I could. Also I want to be able to remove the 15 mph limiter. I also want to be able to adjust the acceleration because for an electric scooter that weighs 40 lbs with someone that weighs about 102 lbs I feel the acceleration is slightly lacking. In the future I want to be able to change lights, limiter, and acceleration. Please fix these things. I dislike how I can go up to 18 mph but get kicked down to 15 mph. Also anyone with an ION be careful of error 10 you lose all braking and acceleration. In the future please fix these things. My ride would be so much more enjoyable.
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