Leave a Review OVO
Upgrade premiere menyulitkan
Gagal ratusan kali upgrade premiere,
E-KTP berlaku seumur hidup di bilang sudah gk berlaku lgi
Bukankah itu pelanggaran UU 2013 ayat 26 pasal 7a
Yg berbunyi e-ktp bagi warga indonesia berlaku seumur hidup ?
Insentif prakerja dri pemerintah gagal cair gara2 upgrade selalu ditolak,
Bukan nya membantu pemerintah malah menyulitkan 😥Show lessadrianchaz
Misleading Promo Scheme
I spent a +IDR 250,000 on a merchant with ‘up to 30% off cash back’ with fine print you have to play mini game in the app to get it. It would have been fine if I only get around 10%, 15%, or 20% since it looks like a raffle, but I ended up only getting 235 OVO points!!? That’s less than 1%!! It costed more than my top up fees at IDR 1,000 per transaction.. shame 👎🏿👎🏿Show lessliberty4s
Developer Response
Hi, We apologize for the inconvenience. If you have any complaints or questions, please contact our team via email at cs@ovo.id or our call center at 1500-696. Thank You. Come on #pakeOVOaja. ^NAEnglish Version Much needed !!
Please make this app available in English. It isn’t fairTylah Winston
Developer Response
Hi Tylah, thank you for the advice and input that you gave. Your advice is very useful to improve our service and quality. ^MNEnglish version needed
Please make this app available in EnglishYusuf Liban
Developer Response
Hai Kak Yusuf, terimakasih banyak ya sudah memberikan saran dan kritik kepada kami. Hal ini tentunya akan jadi masukan bagi kami untuk terus meningkatkan pelayanan dan kualitas kami. Yuk #pakeOVOaja. ^BNMana linknya?
Kok masih pakai kode yg dikirim sms?yalal waton
Shri
The app is great and convenient. However WE NEED ENGLISH VERSION and please make it easy to apply for premier. Instructions are in Indonesian and make it easy for foreigners with KTP to register rather than asking our Passports. Convenient to use at multiple places as it’s accepted in many restaurants. Please try to create an OFFLINE QR CODE so that we can make a payment when offline. Great app.Show lessDam panda
Developer Response
Hai Kak Panda, terima kasih sudah menjadikan OVO teman terbaik dalam bertransaksi. Terima kasih juga atas saran dan masukan yang Kakak berikan. Saran Kakak sangat bermanfaat untuk meningkatkan pelayanan dan kualitas kami. Yuk #pakeOVOaja. ^BNerror crash
tolong di benerin dong ovonya. knp selalu crash ya setiap buka? gw sampe install ulang tp masih crashinduk ibu
No English and mentioned
Attempting to sign up, however since everything is in Bahasa Indonesia, difficult to sign up property. I suggest that if you mention English as a language in the App Store, then please add English during the sign etc process, you will most likely add more users who travel to Indo regularly(until I can understand Bahasa Indo better)Show lessNnnnnnnnneee
Developer Response
Hai Kak, terima kasih atas saran dan masukan yang Kakak berikan. Saran Kakak sangat bermanfaat untuk meningkatkan pelayanan dan kualitas kami. Terima kasih. ^NAHistory transaksi yang tidak bisa dilihat
Hanya sekedar saran semoga kedepan history transaksi/mutasi bisa dtransfer ke pdf atau file dokumen lain, untuk backup, saya pidah platform ke ios, dan semua transaksi lama hilang dan tdk bisa d cek, konfirm cs hanya bisa 3 bln terakhir.
Seharusnya sih bisa ya, wong transaksi kita sendiri.
Terima Kasih,Show lesssamsoel8905
Ola
Ada kendalaan yang belum bisa di resolve sama custumer support.auspicela
Developer Response
Hai Kak, mohon maaf atas ketidaknyamanannya. Apabila ada keluhan/pertanyaan mohon mengubungi tim kami melalui email di cs@ovo.id atau call center kami di 1500-696. Terima kasih. ^NN
