Token
I have been filing my details on this app for almost 24hrs , The ussd platform is not working, to add to it I can’t get a token number for my online transactions. I see why de call this bank old people’s bank, so slow! If you can’t meet the needs of your customers pls close the app or bank 🤨🤨😡😡 nonsense!!!
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Don’t download
One of the most useless banking app I have come across very useless to the extend of asking you secret questions even if you provide the right answers it will still say wrong input and you will be restricted from login in your mobile app
Token code does not always appear on scream
The token code does not always appear. I find this app temperamental and very irritating especially now that I want to make a transaction.
Disappointed
I love you your bank but you people need to improve about this token app I nearly cried yesterday trying to log in to that stupid app, the app was saying that my username or password is incorrect while it’s the same password and username that I used to log in the mail app is the password that I used on the token and they locked up my account now I’m calling them but no one picks even when they pick they claim not to listen to what I was saying I had to sent my younger brother to the bank and they asked me to call some numbers I did but no good feedback still. I’m crossing this account once I step my foot to Nigeria again 😔
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Security Question
I tried to login my token and a message pops up about security questions challenges
Does not send OTP
This bank just disappointed me big time in this lock down, u regret having an Acct with them, my credit is finished while calling them or talking to them the line is much in the calls yet they don’t call back nor solve your problem with this token and there charge so much 1600*
Rubbish
Absolutely nonsense. Waste of time. Please don't download. 5 Stars Rubbish
This app will not let me sign in after download. USELESS!!!!
Useless!!!
Monest1
This app is totally useless fidelity should fix their life do not download
