Authenticator App User Reviews

Authenticator App - OneAuth

Zoho Corporation

Business

Utilities

Reviews Summary

Positive highlights

🔒

This app hasStrongest security

🔑

This app hasSecure authentication

🚀

This app hasFast and stable

📱

This app hasConvenient facial recognition

🤝

This app hasGreat customer support

Negative highlights

🔍

This app hasConfusing setup and usage

📨

This app hasUnreliable push notifications

🔐

This app hasDifficult to manage when changing devices

🔒

This app hasLocks users out of accounts

🚫

This app hasNo data portability to other apps

Top reviews

Most RecentHighest RatedLowest Rated

Incorrect name

On the zoho mail screen, it’s called OneAuth button on the App Store it’s Authenticator App! Please call it one or the other!!!!

Nick778o77

15 days ago

Good, but last update annoys

OneAuth is claiming it requires notifications for Smart Sign-In. It does not. You can tap OK on the prompt, return to the app, and continue signing in. I don’t want notifications from this app. They add no amount of security to my login process and instead hinder it. They weren’t “required” before, so why are they now? Please disable this annoying prompt, at least for every sign-in. I’d accept it if it appears once with a “don’t show again” checkbox.

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jessevanatta

19 days ago

Response from developer

Our team would like to discuss further on this criteria of sign in using 'Smart sign-in' scanner. You can leave your good callback number, email ID, and available time for a call at support@zohoaccounts.com with reference to this rating, so that our support agent will call you to solve the issue.

Epic fail

Just like so many other users, I am locked out of my account after getting a new phone. Endless loop that requires you to retrieve codes from my Zoho account, but I cannot retrieve the codes without access to the OneAuth application that is not logged into because I cannot get the codes because…. Endless loop. Do better. If you actually used your own apps you’d never allow this to be released.

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AWChuck

a month ago

Really ready helped

So good to use and easy to get on with

wrapped signs

2 months ago

Response from developer

Thanks for your review! Kindly suggest our application to your acquaintances, and feel free to contact us at support@zohoaccounts.com if you have any inquiries.

Dreadful user interface

You have to work in IT to understand many of the terms used.

MOxshott

2 months ago

Response from developer

We are sorry for the inconvenience caused. We will have our support executive reach out to you as soon as possible. You can leave your good callback number, email ID, and available time for a call at support@zohoaccounts.com so that our support agent will call you to solve the issue.

Always a problem

This thing is more headache than it is worth. I just want to get rid of it

Bart LJ Simpson

2 months ago

Response from developer

We sincerely apologize for the troubles you have had with the app. We will have our support executive reach out to you as soon as possible. You can leave your good callback number, email ID, and available time for a call at support@zohoaccounts.com so that our support agent will call you to solve the issue.

Best Authenticator App

Hands down the best and easiest authenticator app to use. As a CTO for a startup mortgage co we had two legacy authenticator apps. I was hired and introduced ZoHo to the team. The ZoJo authenticator app and ZoHo Vault improved our security without creating extra steps. You won’t know unless you try it, so give it a try.

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H-Factor (LA)

2 months ago

Response from developer

Thanks for your review! Kindly suggest our application to your acquaintances, and feel free to contact us at support@zohoaccounts.com if you have any inquiries.

Great!!

Very easy to use.
Saves me from passwords

Mrgilb

2 months ago

Response from developer

Thanks for your review! Kindly suggest our application to your acquaintances, and feel free to contact us at support@zohoaccounts.com if you have any inquiries.

“It’s fantastic, great, gimme 60 more!”

Can’t speak high enough about this app. Keeps my info private and helps me feel secure in my logins.

meg.pinchin follow me

2 months ago

Response from developer

Thanks for your review! Kindly suggest our application to your acquaintances, and feel free to contact us at support@zohoaccounts.com if you have any inquiries.

OneAuth

Authentication

Abysmail

2 months ago

Response from developer

Thanks for your review! Kindly suggest our application to your acquaintances, and feel free to contact us at support@zohoaccounts.com if you have any inquiries.