Leave a Review Authenticator App
OK but buggy
The app often times will receive the push notification for sign in, however the sign-in button/screen will be underneath the other tabs in the app.Developer Response
We sincerely apologize for the troubles you have had with the app. We will have our support executive reach out to you as soon as possible. You can leave your good callback number, email ID, and available time for a call at support@zohoaccounts.com so that our support agent will call you to solve the issue.Immediately didnโt send notification and Iโm locked out
I finally decided to go ahead and use multi factor and the very first time I tried using it the push notification failed to send and has since failed to send. Every. Single. Time.
My primary email account is now inaccessible. I had been able to sign in to my email online (not through the mobile app) until today, and now the sign in insists on sending a push notification that, guess what? Never arrives.
A separate Zoho email account gets push notifications no problem, but my primary account (the first one I tried using this on) is completely blocked. Same phone, same email app, same one auth appโฆ While itโs nice to know that 2 step is in fact secure, itโs incredibly frustrating to be shut out of your own account simply by following the prompts to set up a security feature.Show lessDeveloper Response
Looks like our support representative has mailed you regarding your issue. Please reply back to the email if the proposed workaround does not resolve the issue, so that we can help you resolve the issue from our end.Worst app ever
If you read other reviews you can see the problem Iโm having is quite widespread. In years past I never had a problem, however linking ZOHO with OneAuth has been a nightmare. I keep getting resend push authentication which never arrives. I spent over an hour with no result. I called ZOHO customer service which was useless. I work for a major manufacturer but paid though a staffing company. The agent has tried everything but I still canโt sign in.
It would be a joke except I need to sign in to get paid.
Zero stars would be correctShow less