Worst possible app and process for people trying to go swimming without a membership
Go somewhere else if you have the option !
Golf
Great friendly club. Booking app very good. Effortless
Rubbish App
Always getting error messages so unable to make bookings when it shows availability, just managed to book into a cancellation and now it’s asking me to pay!
John
I havent been swimming for the past 3 years as i wasnt happy about having to book a space everytime i wanted to swim , so now ive just been on the website and find i cant book a slot that i want , what a waste of time
New classes
Urban rebound is amazing and so is 20/20/20 but I feel they need more evening classes more varied or snap classes in the the gym for motivation
Poor customer services
When is Impulse going to review their telephone answering system? Please ask someone in charge to phone Blackshots contact phone number and see how out dated it is especially concerning rules for Covid.
I was trying to register and book a family swim and got cut off 13 times before someone answered.
Also trying to book a class 8 days in advance, more often I get a notice saying “Error occurred, please contact your Centre” which is a bit frustrating when it starts on a Sunday afternoon and evening when the centre is shut.
I was trying to register and book a family swim and got cut off 13 times before someone answered.
Also trying to book a class 8 days in advance, more often I get a notice saying “Error occurred, please contact your Centre” which is a bit frustrating when it starts on a Sunday afternoon and evening when the centre is shut.
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Impulse Corringham
Great venue, great staff, good facilities and all at a reasonable cost.
Works fine - Needs quality of life updates
Please make the app show the current availability for each gym slot without having to go into each slot individually to see how many slots are left.
Also please allow people to book on to gym slots last minute and not have them become unavailable 30 minutes prior to their time. I can understand this current design for classes but makes no sense using the gym.
It would be great to have more guidance on booking a slot for friends who are not members
Also please allow people to book on to gym slots last minute and not have them become unavailable 30 minutes prior to their time. I can understand this current design for classes but makes no sense using the gym.
It would be great to have more guidance on booking a slot for friends who are not members
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Awful app
They literally had me as a junior member for over 3+ years I’m 19 now and that meant that I am unable to book any gym sessions. Incompetent staff and overall a dreadful app.
e-mails
think they need an option to make an account. or a way to find out what your account is
