Is it on, is it heating?
I really enjoy using the app, but it desperately needs to be more clear about whether the mug is actually heating. Mornings are busy enough without the added frustration of pouring my second cup of coffee, waiting for it to warm up, only to find out the mug has turned itself off and isn’t heating the liquid. When I go to the app to turn it back on, it’s frustrating that the mug doesn’t automatically realize it needs to heat. Even worse, sometimes the app fails to confirm if it’s heating or not, forcing me to restart the process multiple times before it actually works. This could be such a seamless experience with a few improvements, and I hope these issues are addressed soon. For example, if you manually turn the mug on from the app, it says “on” for just a moment and then it says “off” again. That is confusing to the user and should be more clear. Example, mug is heating or mug is off.
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Updated review
Why doesn't the mug stay connected to the app? I use it everyday. The battery is never dead. This is the second mug and it's worse than the first one
Another sign in
I have the travel mug. Love it. Have a couple actually. But trouble with travel mug is you change the temperature by activating the button when you handle it. Used to be a “lock”
option within the app but that seems to have gone? Can’t find it now anyway .
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You just need the app to set the temperature. There is no earthly reason to have to give them your email This is only so they can collect our data. Fair enough everyone hacks us but the app has now forced me to log in with email and validate twice in the past week I think. Repair all the mugs etc. if the focus was just making it work nicely I’m sure you would have that.
option within the app but that seems to have gone? Can’t find it now anyway .
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You just need the app to set the temperature. There is no earthly reason to have to give them your email This is only so they can collect our data. Fair enough everyone hacks us but the app has now forced me to log in with email and validate twice in the past week I think. Repair all the mugs etc. if the focus was just making it work nicely I’m sure you would have that.
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New Update lost functionlity
Since the new update you cannot lock the mug to prevent you from changing the temperature by accident.
New update is lacking
The new update made me re-sign up, no option for login.
Dislike it is now only in Fahrenheit, I’m Canadian, we use celsius. Should have the option to select which you prefer.
App is a little buggy, have to re-connect my ember every-time.
Love my ember, not so much this app.
Dislike it is now only in Fahrenheit, I’m Canadian, we use celsius. Should have the option to select which you prefer.
App is a little buggy, have to re-connect my ember every-time.
Love my ember, not so much this app.
Re-re-imagined with a watch app again some day?
+1 to get the Apple Watch app back. It was nice to tweak the temp with the crown in the old version.
Update broke things
Sadly since updating to 4.0 just connecting to the mug takes 2-3 tries with wheel spinning. Support has been useless just telling me how to connect. This is NOT the problem. It's just very laggy.
Updated ap, mug was not sync
Been using it for 2 years and I updated the ap and now it won’t pair or stay paired when I finally get it paired
Atrocious
Absolutely irritated by this update. Mug no longer can be turned on (fully charged mind you) without opening the app.
Was considering buying a new mug- definitely not going to anymore! Don’t bother purchasing!
Was considering buying a new mug- definitely not going to anymore! Don’t bother purchasing!
Garbage app
The worst app I have ever used
