Iconosquare User Reviews

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Waste of time

Twitter.com/DJ_TiA

10 months ago

Can’t link account

Won’t allow me to link instagram account. I’ve tried troubleshooting and it just doesn’t work. Pointless app.

AlyM97

a year ago

unreliable app!! Never works

This app has nothing but glitches all the time. The mobile app is horrendous. The customer support does not help at all. They will just make you waste your time and never fix any of their tech issues and continue to charge for a service that does not even work. I would not recommend this app to anyone who needs a reliable social media posting solution

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Bgirl18

2 years ago

Unbelievable terrible

Signing in for the first time is a joke. This is 2022, this doesn’t need to be designed like this. It is easily revivable but PUTTING THE DAMN LINK ON THE APP SCREEN WHERE IT BELONGS!
You are trying to disguise the fact that you need to pay to use the app by redirecting people. You should be up front as it does not look like the people are taking to this planned tactic.

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pyrsosdtl

2 years ago

Great until it isn’t

This app is great when it works but it’s a real pain when it doesn’t. So many times I’ll try to go finish a manual posting but when I open the app the post is nowhere to be found. Then I just have to post it all manually. Super annoying and I hope it gets fixed.

Xpressgirl10

3 years ago

Pathetic app and company

How did you come up with the idea to force the subscribed user to download this thing??

jajajajajafbdu

3 years ago

Response from developer

Hi there, actually this is a requirement by IG/FB (all 3rd party social media analytics apps require this). Did you try and read about this in our help centre, or contact our support on this point? We'd love to explain more about this so if you'd like further information (or to air any further frustrations that you might have) you can message us at help@iconosquare.com.

Crashes a lot

Crashes several times when trying to validate posts so that it is seem less when scheduling and posting.

Maria Bandera

3 years ago

WORST EXPERIENCE on an app

Honestly most frustrating experience on an app in a while. Firstly you cannot create an account on the app you have to go onto a browser to do that. Not to mention it takes forever and you do a 2 weeks free trial. . I was like okay cool as long as it’s worth it. Then I spend about 10 minutes making my post to wake up and see that my scheduled post for 6am didn’t even post ! Like really. So I check the app and I have to manually go in there and post it. Honestly I don’t have time to figure this app out. Iv used others and they aren’t that complicated. Waste of my time. Would never recommend, it also doesn’t have schedule posts for story. And only shows you insights into 5 past posts.

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casarina876

3 years ago

Disappointing

Used to love this app. The new update is not good. Data is not refreshed anymore, scheduling posts is not user friendly and I have emailed iconosquare 3 times to ask for help with no response..

Orange star blue moon

4 years ago

Response from developer

Hey there! We are very sorry you are experiencing issues with the app and having trouble contacting us. Please email us once more at help@iconosquare.com and we will be happy to help solve any problems you're having.

Very difficult to start

Omg why does it have to be so difficult to start?
I went to website and somehow, very unknown to me, got in.
Downloaded the app, logged in and all I see is bunch of zeros????

How long does it take to upload the info?

I gave you one star because I am so frustrated with amount of difficulty. It is definitely not a user friendly.

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Ninagalina_fit_mama

4 years ago

Response from developer

Hey there! We are very sorry about your issues with the app. The app metrics can be updated in the menu section when this happens. We will be happy to help if you contact us at help@iconosquare.com. Have a nice day.