Decent app
I use this app for photo editing and it’s pretty good
Can’t sign up
How are you supposed to use this app if you can’t create an account?
Response from developer
Hey there! Our app is an extension of our platform. We would love to help you sign up if you email us to help@iconosquare.com. Hope to see you signed up soon!
Not letting me in
I have been trying really hard to get an account and it will not let me. After about 15 times of saying “your account isn’t confirmed yet” and repeating that, I decided not to use this company. Seems too good to be true with everything they say they offer.
Didn’t even work
I saw it on a platform so I could unfollow people and the website just crashed and glitches and the app wouldn’t even let me log in
Can’t create new user account
I can’t create a new user account.
You can only login if you have signed up prior.
I can’t use the app if I can’t login.
You can only login if you have signed up prior.
I can’t use the app if I can’t login.
Big regret - worthless and expensive
A flaming pile of useless, expensive garbage. You can't actually schedule stories and carousel posts in advance, as you need to be online to push the posts live fro your phone at the time they're meant to go out (which completely defeats the purpose of scheduling it in the first place!). Metrics are the only salvageable feature of this otherwise useless platform. Customer support is defensive and useless, relaying customers to lengthy articles without actually reading support tickets and addressing the specific issues. If what you want is a scheduler, don't go for iconosquare. I wouldn't recommend it for free, let alone for 400 usd a year.
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Response from developer
Thanks for your feedback and sorry that we aren't able to offer automatic scheduling of Stories and Carousels. (no platform can offer this, unless they are hacking Instagram's system). Really sorry that we weren't able to provide you with a good experience Diana.
Can’t create an account
Downloaded the app and it doesn’t have a sign up button for me to create an account and use it.
Couldn’t even make an account
I tried this app because I herd that I could gain insight on my page that Instagram didn’t give but I couldn’t even make an account!
I don’t recommend
I have been using this app for a long time and trying to work around all of its inconveniences. Such as the inability to change photos in the draft of the post. The fact that sometimes my posts show up on my instagram before I agree to push them out and that it has been posting all of my scheduled posts twice. I wanted to pass along this feedback to others who are considering this app. It has been helpful to use this app, but it just has too many issues for my taste.
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Lots of bugs; rarely works
The app and scheduler only work some of the time and they won’t give you any kind of a refund, even partial, when their service doesn’t work for weeks on end. It’s a great concept, with promise, but since they can’t follow through and have absolutely terrible customer service, I could never recommend this service, especially for the price.
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