Leave a Review My Social Book
No Help Given
I’m so frustrated with this App. I’ve used over several years in the past with excellent results but now that I want to create a new book of my memories from 2022 the App keeps failing me. I’ve contacted My Social Book via email and from the in-App Help but have had no response whatsoever. However I’ve had numerous email asking if I’ve forgotten anything in my Basket with a link back to the site but when I click the link the message tells me my Basket is EMPTY!!!!
Customer Service needs much improvement!Show lessIceage Addict
Great idea- terrible execution
Every time I think I’m getting somewhere I lose connection to Facebook and then it won’t reconnect until I back out and it deletes all the work I did. I also wish it organized all the post together with its pictures within the book.jnc1994
Does not work
Couldn’t get past the “send a code to my phone” screen. Tried 5-6 times over a month long period.ksksjsosns
App and website doesn’t work
It won’t allow me to create a photo book with my Facebook information which is weird because it has my Instagram info and I don’t use Facebook! Too many glitches. Great idea if it actually workedThis is the worst app created
Great idea but terrible process
I absolutely love their product and have ordered numerous times, however the website and order process is beyond terrible. Took me an hour to get through just the order process due to website glitches and then it charged me for a duplicate order!! Seems to be getting worst over the past two years... My social book please fix your website because we love the product so muchShow lessbbggygughj
Poor and sad
Great idea for creating book from fb post but worst app/technology— I took me 5 tries to create a book finally when I was on the payment screen it asked me to validate email left the app to do that on my return my custom book disappeared— app asked to start new book after every click it kept loading— Chatbooks is much better it stores you work in progress. I’m sorry to say— I wasted my precious time on your stupid app.Show lessReema11685
Disappointed
I got one book ordered and loved it. However I can’t get it to open to order more. I hope it gets fixed.SHoftiezer
My recent social book was a total rip off!
Wouldn't recommend it to Anyone!! You can do this for much less of a cost!!! Don't even waste your time and $$$$$CarolAErickson
Crashed!
App was fun to use and I managed to easily design what I wanted. All good until I tried to checkout and then the app just repeatedly crashes and closes. Sort of pointless to push this app if you can't use it to actually order the product!Dondi-718
Frustrating!!!
There must be something better!? I waisted too much time trying to take my pictures off of FB to no avail!!💩👀💦🔥Timmy
